Rinconcito Paisa — Restaurant in New York

Used to live in the area and went all the time. Was in the area and we wanted some actual Colombian food. First, prices have skyrocketed since we ate there last about two years ago. Food is still excellent, but service is beyond poor. Had two waiters who couldn't keep up with the few tables there.

My wife was speaking Spanish to our waiter, and you could see the sweat dripping down his forehead as he was speaking Spanish. We switched to English, and it was better but still spoke way too low to hear anything he was saying. Second, he spoke so low you could barely hear him. We asked for limes four times and the waiter kept saying yes, I'll get it. Finally, the fourth time, we asked for limes he told us limes were in the kitchen and we like yup that's where food is. Finally went and got us the limes.

We needed a spoon and some napkins and asked the other waiter. As we are talking to him, our waiter comes over and the other waiter just walked away from us as we were talking.

Food is still good, but honestly the poor service would make us not to want necessarily to go back again.

We ordered the soup of the day, a side of chicharron, the empanadas appetizer, the fried chicken platter, and three juices. With tip and tax, it came to $85 for the four of us; two adults and two kids. Seems on...

We visited this restaurant yesterday afternoon for the first and surely the last time …. The manager or owner had a horrible attitude as we arrived as if our presence bother him or as we wouldn’t be able to pay for service… just a note once you walk into the place there’s this smell of dirty mop… and as for the manager/ owner I truly believe it was our appearance that bother him… the whole time we were there he was constantly watching every move we made and having this horrible attitude…. And as for the food it was horrible it was salty and the pargo(fish) was unflavored… and to complete the whole bad experience they didn’t take the order correctly and missed two whole dish orders… two of us were left with out food and when the bill came in it was $234 dollars and they have the nerve to include their $34 tip in the whole total as if it were worth it… we paid with no complaint but trust me this is the worst service we’ve received and won’t...

I've been to the restaurant many times to dine and to take out & really enjoy the cuisine and atmosphere. The male waiter has served us several times and is always courteous and helpful, even offering meal suggestions. On my my most recent visit in the middle of the week to take food out, the restaurant was practically empty (only 2 tables with patrons). One of waitresses "half" greeted me when I entered. She seemed as though she was pretending to be more busy than she was. She made me feel as though she didn't want to assist me. Gave off racist vibes. I know them well. When I had a question about their new menu, she directed the male waiter to assist me. I guess she was too busy... When my food came out of the kitchen, the second waitress packed my food as the "busy" waitress casually looked over my receipt & spoke to her colleague in Spanish pointing at the receipt. Guess she was too busy then too? Bad vibes from her from start...