Called to find out what insurance plans Dr. Avanzato takes. Front desk didn’t know. If you’re going to be in healthcare, I suggest you train your staff to be knowledgeable on this information. So they can provide the proper information to the patients you care for & the community that you serve. When asking to speak with a manager, I was told he/she was not in. I called back to get the name of the person I spoke to & was now on the phone with a different associate, while hearing the first girl I spoke to yelling in the background because I stated she was condescending. This is the type of staff you have working for you??? Honestly, this is a poor reflection on your practice. I work in healthcare and I found this to be very very...
   Read moreFront desk is absolutely terrible. Called to try to find a new PCP and the lady who I spoke to was immensely rude! I simply asked if there are weekend hours available and was met with "Sir we are not open on weekends, are we allowed to have time off"? Very uncalled for. Will look elsewhere for a doctor, which is a shame because I...
   Read moreTerrible front office staff, very nasty and not accommodating at all. I have been in dr avansato office on many occasions and its always the same. The woman that work in the front office always have terrible attitudes with everyone. Its a shame because advansato is a good doctor. They are killing his bussiness. I will be...
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