My sister tried calling his office 3 times to speak with him or his assistant. She felt very ill and was coughing incessantly. The calls were never returned. I suggested that she visit the urgent care to find resolution. She was diagnosed with Covid and could no longer receive medication because she has passed the 10 days of isolation. I called his office and left an urgent message but to no avail. Navlin, the assistant/scheduler said she was sorry but the Dr. has been very busy. This doctor should no longer be allowed to practice if he has no concern whatsoever with his patients' condition. He has just destroyed the good name...
Read moreBooked an appointment with Dr. Lerner because my pcp is fully booked for this month, and I want to be seen soon due to my current symptoms. Arrived at the office 10 mins prior to the appointment and was told that Dr. Lerner doesn’t see patient if they are already an established patient of another doctor at the office. When I asked the staff if this is a protocol for doctors at mount sinai or if this is just Dr. Lerner. She told me Dr. Lerner “prefers not to”. I took a half day off from work to come here and only got told that I was not able to be seen. It’s a waste of my time for sure. Very disappointed by...
Read moreDr. Lerner has all the qualities of the finest of physicians. He's thorough and follows up and refers as needed while taking a thoughtful path. He also gives practical medical advice with the best of care. I've been a patient of Dr Lerner's for over 10 years and he has been, in my long experience, the best primary care doctor I've been to, and I've been to some...
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