Kenseal — Local services in New York

This place is a complete joke. We wasted 40 minutes there (and 1 hour getting back and forth). They charge you and take your order, then you get sent to the warehouse. Warehouse techs looked around clueless as if they just got hired, asking each other where to get our peel away paper. Nobody knows anything. So we went back to the register, but the guy who took our order stayed on the phone and continued ignoring us. The other ones at registers said they knew nothing about it. Another 8 or 9 employees kept walking around doing nothing (or eating breakfast), with no interest in sales or any other work. Since we couldn't afford to waste any more time, we requested a credit. Shocking how this store even stays...

It looks like I’m not the only one that was disappointed about this please, Placed an order, paid for it! Salesperson told me I would have it in 3 days 15 days later they have a tracking number. It was a waterproofing product so at this time of the year every day is important before the winter hits terrible very...

I was given incorrect information over the phone about a product and was told to visit the store. Following their instructions, I traveled 1 hour, only to be met with an unwelcoming attitude from the staff, who claimed that what I was told over the phone was incorrect. This experience was...