New York Auto City — Local services in New York

在这次经历中，其中一个北方口音小弟的态度非常差，工作也不够细心。站在车头，听到砰的一声东西拆下来，赶紧去后面看，他在操作时不小心弄丢了东西，然后在下四处寻找，拒绝告知丢失的是什么。我反复询问是否丢失了螺丝，他坚持说， 反正不是螺丝。并且态度恶劣地说如果坏了他会赔偿。并叫我不要站在旁边膈应他。他回应说我不能在那里看他工作，因为老板不允许。最终因为他的态度我提出要退款并让他将一切还原，然后他帮我还原了后车板， 车内的还是另一位大哥帮我复原的。这次经历让我感到非常不愉快，本来介绍了几个朋友一起来装行车记录仪，现在朋友对这家店的服务产生了负面印象。虽然我知道bestbuy也提供行车记录仪的安装服务，价格还便宜一丢丢，也离我家很近，但我之前认为作为华人可以更好地沟通。这次却让我大失所望。在销售产品的同时，服务质量同样至关重要。我并不要求把顾客当作上帝，但基本的尊重和良好沟通应该是理所当然的。如果服务人员一开始能够以更好的态度告知我掉了一个扣子，而且他们店里也有备用，事情也不会以这样收尾。 I encountered service personnel at this store with an extremely poor attitude and a lack of attention to detail. While standing at the front of the car, I heard a loud noise and rushed to the back, only to find that he had accidentally lost something during the operation. In a very bad attitude, he refused to disclose what was lost and repeatedly denied it being a screw when I inquired. Moreover, he bluntly stated that if anything was damaged, he would compensate. He also insisted I refrain from standing nearby, citing the boss's prohibition on customers observing the work. Due to his attitude, I requested a refund and asked him to restore everything. Ultimately, he restored the rear panel, while another colleague assisted in restoring the interior. This experience left me extremely displeased. I initially planned to recommend several friends to come together for car recorder installation, but now they have a negative impression of the store's service. Although I am aware that Best Buy also provides car recorder installation services, at a slightly cheaper price and conveniently located near my home, I previously believed that better communication could be achieved as we can communicate with same language . However, this experience has left me greatly disappointed. While selling products, the quality of service is equally crucial. I do not expect customers to be treated like gods, but basic respect and effective communication should be a given. If the service personnel had initially communicated in a more positive manner about the lost item being a button and assured me they had replacements in-store, the situation might not have ended in this...

Rip off. These reviews are totally fake . I went there to install my back up camera simple connection to reverse light on 8-27-24. I have my own camera and they told me $180 just to connect totally a rip of . Get it done at other place just under $50 . Over pricing should be considered crime in New York State and people like these should be in jail .my device is only $60 and asking me to pay $180 to just for one connection. Be aware of this place try get the price from other place before...

Amazing store with many car accessories and custom car accessories all done on-site and installed on site. The dash camera I bought was installed for free with 1 year warranty. Tang was very professional and helpful. The store looks nice and new. I highly recommend this place and it's services. Dash camera installation was done in 15 minutes. Will get my other cars done here. Customers are treated with respect...