I wouldn't come back to this place. While the food was mediocre, the portions were so small. Getting the combo w/ tofu, the soups were tiny and the meat/grill was tiny portion. This wasn't what netted them the 1 star. The tip i gave them on my bill was already approximately 18% of the bill(pretax). A male employee came up who wasn't even our server said "the custom tip you gave isn't an option you must select 18/20/25%"; he didn't even bring me a pen to fix it for them which was not going to be a problem. Sorry but if the custom tip is an option and you must select only 18/20/25% tip then please make it a store policy and remove the custom tip option from your credit card receipt. The customer service was below acceptable(no checking on you/no water refills etc., had to ask) so there's no justification for a 18% tip and the difference was really 3 dollars(post tax tip). It's not about the money but the principle of why they would...
Read moreThis was hands down the rudest experience I’ve ever had at a restaurant. My family of 8, including my grandparents, waited over 30 minutes for a table. Instead of seating us, the woman at the front gave our table to a family of 6 who came in after us. When I questioned it, she dismissed me and told us to go eat at the restaurant next door — beyond disrespectful. Who does that? We weren’t even offered the option to wait longer. One younger worker actually tried to help us, but the front woman shut her down. My grandparents specifically wanted to eat here, and instead we were humiliated and pushed out. If this is how they treat customers, save yourself the trouble and don’t...
Read more[edit] Need to train staff better Chased us out the door saying we left low tip when I literally left 18% as suggested on their check Did not appreciate that Learn math please and learn manners.
In addition, another table received fresh sizzling kalbi while ours was reheated and zero sizzle. Sus.
What happened with them lately? Under new ownership or what?
One of my aunt & my regular dinner places. Since BCD left the neighborhood, this is our fave soondubu spot. Stone pot rice is fire. That burnt rice crust on the side, omg.
We also love their kalbi, and seafood pancake. This place nvr disappoints. I would bring...
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