Next Level Pools,LLC — Local services in New York

My husband left a good review prior to this, but he felt bad for leaving a bad review but i’m so disgusted and disappointed that i don’t really care..

Now we know to never hire this company ever again.

Always leaves us hanging and never shows up, when he does show up he doesn’t give us any call just walks in to our yard.

Pool is all busted up.

Liner is wrinkled all over the place I can’t even count the amount of wrinkles, bubbler stopped working, light as well when we started having water coming out from electrical boxes

Never gave me any run down on how to use anything cause he probably doesn’t even know about it.

Sold us a pool for 40k+ took our money and spent maybe 1 hour in our house just when he needed another payment, throughout a 1 month process

Filters leaking,

Doesn’t answer the phone

Has an attitude with every conversation

Gave the guy the benefit to try and do a good job but he’s just really bad at running a company being that he told us the pool is gonna be done in 10 days it took him over 40 days blaming weekends and one holiday.

So hopefully this review finds you and wakes you up because your lost, it’s a shame I had to do this but you just really don’t care, you are very disrespectful.

Thank god we didn’t finished the yard because we are probably going to have to rip up the whole yard to fix the butcher pipe work you did. And the reason I’m leaving you the review is because I don’t want you to destroy someone else’s yard and take their money. It was a lesson learned and just another 40k. :-). All good learn how to show up to jobs and be a little respectful you’ll maybe get further with your business

Wish you the best and we already took care of all the issues, cause we gave you more than enough time to fix the problems, contacted you on July 1st for the leak in the electrical box and the bubbler light ordered on Amazon, today is August 12th still no feedback or any answer or heads up from you, so we no longer need your help.

And you leaked diesel and oil all over my street

Wrecked the block

So if i could leave you a 0* review i would but you are lucky cause the button...

Next Level Pools is exactly what it says, next level! I have worked with plenty of contractors in the past. Some were good experiences. Others… well, let’s just say they weren’t really on any level. Armando is a true professional and genuinely loves what he does with his work. To start, when we first met with him to discuss the pool idea, he provided his suggestions. We originally wanted a jacuzzi on the outside of the pool but Armando had a great suggestion to have it inside of the pool. Thought it was a fantastic idea and allowed us to use our space wisely. On to the start and construction portion. Let me just say, I’ve never seen or have heard of doing an in-ground pool in 2.5 weeks. That’s right, 2.5 weeks! Granted, I needed one more week for concrete and pavers for my backyard. Please take into consideration the weather as that can cause delays. Armando suggested a masonry team, along with plumbing and electric. All were professionals and knew what they were doing. Armando will take on the lead of the project and keep in contact with the other contractors to make sure where everyone is on the project and when they need to come in once his portion is complete. Armando gets very involved and even double checks the work of his team. I was impressed on how involve he gets and how he makes sure everything with the pool portion is leveled and done right. We did run into some hiccups but I can tell you that Armando made sure that he would correct any issues or concerns that we had. He truly cares about the work and made sure we were satisfied. Definitely a rare trait with a contractor but like I said, he genuinely loves what he does. He’s passionate about it. Armando and his team delivered and I gained a friend. Thank you so much Armando and team! Keep that...

My experience with Next Level Pools, especially with Armando, was truly remarkable when my inground pool wall caved in. Feeling hopeless and thinking my pool was a total goner, they worked their magic and turned it into a brand new pool with better features and improved usability. From the moment I interacted with Armando, I could tell he was genuine and fair, and he clearly knew his stuff. That initial handshake solidified my trust in him, and throughout the entire process, he and his crew did not disappoint. They were diligent, reliable, and truly amazing at what they do. I honestly cannot say enough good things about them.

Any time I had a concern, Armando was quick to reassure me, saying "Don't worry about it, we will take care of it," and true to his word, they did. Their level of professionalism and expertise was truly unmatched. Not only did they fix the issues with the pool, but they also went the extra mile to ensure that everything was up to the highest standards. The team's attention to detail and commitment to perfection were truly impressive. I was constantly updated on the progress, and they made sure to address any concerns I had along the way.

Overall, my experience with Next Level Pools was outstanding, and I am beyond satisfied with the results. I highly recommend them to anyone in need of pool services. If you're looking for a reliable, trustworthy, and skilled team to handle your pool needs, don't bother looking elsewhere – Next Level Pools is...