So I am very upset about the service here tonight. My best friend and I usually come here to eat our vegan meals because their food is decent, but tonight is the last time. When we first came in the restaurant, they were busy, which is understandable. We waited at a dirty table for 20 minutes while they were working on other orders. When we finally got seated, we waited an extra 15 minutes for our order to be taken. The male worker came over and took our orders. As he brought out our drinks he slammed it on the table and did not even look at us. After that we ordered our vegan meals. I ordered my meal with vegan beef and brown rice. When the meals came out, my best friend tasted my meal and said it was real beef, which IT WAS REAL BEEF. After I specifically explained to the young man(he also asked us what type of meat we wanted) that I want it as SOY BEEF, he placed the order as real beef. I was pretty annoyed at this because that is not what I ordered and I do NOT eat meat. He came back with a new entre five minutes later. As I began to eat it I realized the cooks just replated my meal and switched out the meat, so it still had pieces of real beef left in there. I was aggravated so we just paid them their money with NO TIP because they did NOT deserve it and decided to leave. As we were leaving the lady rudely rushed after us and said excuse me ladies are you forgetting something? We looked at her and she opened our bill and said where’s our tip? She was so disgustingly rude and this situation was very embarrassing because the entire restaurant became quiet and everyone was staring at us. I turned back to her and stated that they messed up on my order and was very rude, so they didn’t deserve a tip. I will NEVER step foot in this restaurant again. That was so rude and unprofessional. We understand that accidents happen, but they did not even care enough to make me a new plate or even apologize, but were so quick to ask for a tip. They need new workers with better attitudes and are aware of what they are doing. DO NOT go here, especially if you have special dietary needs because they DO NOT CARE! We learned our lesson and now they just lost...
Read moreToday was my first time trying this restaurant because of the vegan options, with that being said. I purchased two items (PAD THAI - W SOYBEANS, & VEGETABLE FRIED RICE - FRIED IN SOYBEANS) I haven't had any Asian food since I became a vegan today I had a craving for Asian food and thankfully this particular restaurant was the first Asian restaurant I came across that has vegan options. As soon as I reached home I couldn't help myself I went in. The Fried Rice was good I give it a 3 and a half stars, the Pad Thai with soybean is not all that so I will give it 2 stars. Now here's where it all gets annoying I was about to finish the Pad Thai and I almost swallowed a dark-curved pointy object which can cause damage if swallowed. And today was my visit to the hospital I am not trying to go back! Here’s two photos of what was found in my food. Sorry but not sorry I won’t be going back to this place good luck to you...
Read moreI would give five stars due to the food always being excellent! I come here once a week and never had a bad experience until today 8/16. I went today for my usual and the woman behind the counter asked me for a tip when I turned around confused she said never mind and proceeded to state how people shouldn’t come for service if they can’t tip. She did nothing but ring up the total for the order!!!! That was extremely rude and uncalled for in front of the other customers. I’ve been bragging about this place for a month telling my friends and family to try the food and now I’m ashamed. It will take me a while before returning here! However there is another woman who works towards the evening who is much nicer and such a sweetheart! I recommend the food here! Just not the woman I dealt with today!
FYI tips are not...
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