Outside Space Garden Center — Local services in New York

I have been completely ignored by this Company. Mr. Edward came to my home, by appointment, in order to provide me with an estimate for an idea/plan for my front yard. Everything ( so I thought would be fine). I waited for Mr. Edward's reply/estimate. However, I never received any reply even after I made numerous calls to simply find out the status of my estimate. I had no problem being patient, but to be totally ignored is unacceptable and unprofessional. My appointment was in mid April, it is now May 16 and I still have not received a single returned call. In my most recent attempt to get a response about my estimate I felt that I was rushed off the phone. I was told that they are "very busy." I can even understand a business being busy this time of year. However, that has nothing to do with treating potential customers with respect by handling them in a professional and courteous manner. Not to mention a timely reply. Also, I live in the same community and zip code of the business. It's sad and unfortunate to be treated in such a poor manner. I hope others will not be ignored...

I came to their garden center because they have a great selection - I was happy to find some plants I was going to pick up at The Sill, but wanting to spend local I came here. I spent $300 on a selection of plants I assumed were healthy. I brought them home and within 2 weeks I noticed they were infested with pests! Thank GOD none of my plants ever touch, but can you imagine if my entire stock would have been infested? One plant had spider mites, and the other had scale - look them up, they are incredibly hard to completely eradicate! I've gone through a month of quarantining the plants and treating them every couple of days to no avail - I'll likely have to pitch them, and my hard earned money at that. I decided to spend some of my money during quarantine on some joy, and it's become a nightmare. The worst part is I reached out to them and got no response.

Disgraceful and unprofessional. They are not selling healthy plants! If you want to bring home pests that will eradicate your entire stock of plants, then shop here. You've...

You know that thing where you're walking in a desert and you see what looks like a magical lush oasis ahead, and you're like, "that can't be real. That can't actually be real."? That's this place. A dream, gorgeous selection, wonderful staff who are legit excited to help you and repot your goods, and the prices can't be beat. If there's a catch I haven't found it yet. Welcome to the hood, Outside Space - thank you...