I'm really disappointed by the results, the service delivery, and the lack of responsiveness of the staff.
I'm in my first appointment, Nicole was caring, kind, and warm, but the results she provided from botox were not what we discussed. When I returned for a touch up, I saw Dr Tal, who was very rushed with me, and she admitted that Nicole had errored and not given me correct information about how many units I would need, and correct placement, etc. They also last minute cancelled one of my appointments, and at another appointment, once I had arrived for a touch up, was told that the clinician had already moved on to another client, so I had to schedule a new appointment. It was very unprofessional, and waste of time in going to the location.
In both of my sessions, I felt like the clinician was trying to sneakily get me to pay for more that I wanted to without consent. For example, during my first session, I agreed to an extra 3 units, but after she injected me, she told me it was three units per side. Then, at the touch up appointment was supposed to include 4 free units, but she told me I would need over 20 more units " fix my face" and that she'd give me a discount of $150 . This was after a detailed consultation, where they told me I definitely wouldn't need more than 19 units in total. Ultimately, they didn't make me pay for their mistake, but they also didn't provide quality service throughout, and they didn't fix my brows, and now, one is higher then the other, they are both spocked, and the results are just bad. I have been trying to get Rejuvamed on the phone and via text message for almost a week, with no response. They offer a good deal, but the service delivery and results are...
Read moreChoosing the right injector is like choosing a partner- one has to be extremely cautious and picky. Jazmyn is an incredible and knowledgeable injector. She knows how to put me at ease by explaining everything she is doing throughout the visit and makes sure to answer any questions I might have. I go to see Jazmyn every few months for botox injections and B12 shots. She is an artist when it comes to botox injections! She studies my face and knows what to do to create the perfect symmetry. I trust her professional opinion and could be more satisfied...
Read moreDr. Lal and her team are the best on the upper west side for Botox. The offices are easily located from the train (1,2,3 train). The girls who work with her are very sweet and put you at ease immediately. Dr. Lal is as beautiful as she is smart. She knows exactly what you need and is not pushy. I’m a nervous patient and she is so patient with the procedures and talking you through exactly what is going to happen. This was a wonderful experience and would highly recommend coming to her office for any sort of non invasive...
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