On the 13th I called these people to get my medication 💊 they said it was against the law for them to give me my medication that they had since the 12th.. Last month these people lied saying my insurance wouldn't cover it but they did in fact. So then i called to see why they lied and now its out of stock 😒... So on Oct 13th I said let me call them now to make sure they don't pull the same shi they did last month.. The pharmacist claims that i was being rude to her because I told her they lied last month. She then refused to give me her managers name AFTER she told me if I didn't like the way they run things talk to her manager.. Today I called my insurance pharmacy department 🏬 because they was playing games AGAIN saying that they could not find my prescription in the system but yet they already charged 🤔 the insurance company 🤔 So explain how you charging for something that you dont have?? Today they tried lying 🤥 to me saying that I needed to contact my doctor 😒 over the same prescription they send faithfully every 30days.. Good thing that I had the insurance on the phone 📱 😅 because they informed me they talked to UNA (the same Asian who didn't like me calling liars , liars) So she gave them her name but on the 13th she said that she didn't have to give me her name.. So today UNA SENT those little girls to come lie to me some more but as soon as they knew I had names and that I knew they charged the insurance company 🤔 now the prescription will be ready in 2 minutes?? Una also told me to contact the state 🙄 😒 I dont think you want me to do that because then you'll have to explain the unethical shi you was doing.. last month I had to wait ✋ 32 days for my 30 day supply.
Going forward everyone contact your insurance pharmacy department because since Walgreens like lying saying that the insurance didn't cover it and in my case they paid for it with no hesitation. Pull their card. call the bluff because I caught them in lies several times... And its time for me to look for a new pharmacy home because I refuse to play with these people 😒
What if I was crazy and waited for them to go outside? or forget outside what if I started a scene on the inside 🤔 but I would be the bad guy, right? Nevermind these people are playing with people's lives.. Today the girl asked a customer was his teeth missing 😬 because she couldn't hear 😳 him and they all laughed even the pharmacist Una and good thing the old man told them to clean their dirty ears out. And the register was short $25 lol if you'll lie you'll steal..
Yes thats how much of my time was wasted there that i witnessed...
Read moreThe staff at the pharmacy are rude and unprofessional. They expect to waste your time while you have no opinion about it. I had the worst experience today 5/20/22. After going back and forth for my prescription the previous day 5/19, I was called that my insurance would not cover it so I went over to pick up in order to pay cash. On getting there, there was absolutely no line so I figured I would be out of there in no time. The lady that attended to me wasted my time going back and forth to the person I saw the previous day for information when she could have asked me. Then, she later came around to ask if I wanted to pick the medication, I confirmed yes. After over 15mins of waiting, I excused myself to go and get something from my car. Upon returning with money, she still could not figure what the issue was because I could hear her asking her colleague despite me having explained to her. Finally, I heard her say to me "your insurance did not cover your meds so you will have to pay $13.00." to which I replied her by saying "I know, that's why I'm here." Then she said I was being rude and her colleague with a black scrub (guess she is the lead technician) came without the courtesy of asking me what the issue was, said that I was giving an attitude hence my prescription would not get filled. I left there without my medication which I needed badly. Imagine if this was a life saving medication, that's how it would be denied because someone...
Read moreHorrible place. Their drive- through took me 30 mins....how is that just driving through. I don't think they pay enough because they seem to always hire incompetent staff who have no idea what customer service is. It is close by and the hours are convenient so used to go here. But after bitter experiences more than a couple of times, I decided I would rather go far than to deal with them again. I transferred all my prescriptions to Walmart. And guess what, it actually took me the same time without the frustration. When I call, a pharmacist always picks up and they call ME if something does not go through. There is never a line at the counter. They are friendly..and guess what...I am paying 4$ for a prescriptions I paid $15 for at Walgreens. Wal-Mart has a list of medications that they offer for $4 on their website so you can check if yours is covered. For the money I am saving, I don't mind driving up...
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