CVS — Local services in Newton

My eyes! This must be one of the brightest CVS / Walgreens, that I have ever visited! You can definitely tell this place has been renovated as all of the shelves are glimmering with what seems like Hi-Def lighting. I love how unlike other CVS locations the aisles are actually reasonably spaced apart. The inside of the store is huge compared with most other locations I've been to! Everything is neatly organized and easy to find.

I mostly come here to pick up my prescriptions because it's so darn easy to just stop in on my way home from work. (Especially if I need to do some other chores like stop by the ATM, get some take out from Green Tea, and fill up on gas.) When I host parties I also take care to mention the CVS for guests if they forget to bring any food. All of the employees I've encountered have been friendly and helpful.

I don't shop the deals or keep track of these extra care bucks since I do most of my regular shopping at the grocery store. The prices are noticeably more expensive, but that's to be expected since in the end it is a convenience store located right next to the Eliot T stop and along Rt. 9. I'm just happy that the shopping experience is much more pleasant than any other location...

It’s unfortunate that this being the closest cvs location for me and it’s always a issue. The sad part is it’s only a issue when it’s medication either for a elderly man or infant. The wait time to get them to answer as well is ridiculous there is times when I’m over two hours with no one replying. When I go in to pick the prescriptions they have misplaced them and have to take the whole staff to look for them in order to find them. I believe they are incredibly understaffed and not equipped with dealing with so much traffic. There is only one young man who’s there that’s always willing to help although I have not seen him in quite some time he really was who kept the place running smoothly . If you don’t Mind waiting for them to be ready for you then this is the cvs for you. My daughter has been waiting for her medication since 8am just to be told now at 10 they don’t have enough and have to send to another cvs but I have to wait a whole other hour till we can pick it up my poor infant is so uncomfortable and in pain. But they didn’t really seem to care or say hey we will call them and fix it so it’s ready upon arrival. No care for infants is...

Horrible customer service. I would give rating 0 if I could. Usually, I never complain, I always give everyone benefit of the doubt. My experience was so bad that I couldn't find ANYTHING that I could explain the staff's uncaring and insensitive behavior in pharmacy department. I just needed a simple flu shot and after registering I was told to sit down and wait for my name to be called. That is what I did. I waited for about 30 minutes. Within this time, I asked a few times if anyone called my name. I was curious because there were no customers waiting for a flu shot. I was told to wait for my turn. The staff was very irritated, they yelled that I did not register (I did register) and I am waiting in a wrong chair. I was sitting 10 feet away from pharmacy, nobody told me that I needed to register again and I am sitting in a wrong chair. There are no signs where the flu shot waiting chairs are. Wow!!! I will NEVER...