Walgreens — Local services in Newton

Worst Walgreens ever. I am in there everyday buying stuff Bc they are right near my work and it’s convenient, they have the worst selection of everything! The customer service is terrible. The new people they hire are absolutely awful. The new gentleman that usually works mornings has no manners and no people skills whatsoever. He ignores his customers and doesn’t know how to give change. He didn’t give me the right amount of change, I watched him but it was only .05 so I really could not have cared less but anyone else I’m sure would’ve said something. They really do hire incompetent people. There are a select few people who are actually helpful and know what they are doing. I do not recommend you going to...

PERMANENT BOYCOTT OF ALL Walgreens DUE TO THIS STORE.

This location blocked a valid Rx for Ivermectin and called the police because I was politely, quietly, calmly, and respectfully asking questions they were refusing to answer with honestly or answer at all. No customers were in line behind me.

Ultimately with police there as my witness, they attempted to to illegally steal my Rx (my property by LAW) from me and hide any records of my Rx in their possession. Sorry, but this isn't going to fly.

I'm filing a Pharmacy Board Complaint Form with Massachusetts Department of Public Health.

This store and the employees involved are deplorable.

How will they look when the...

My wife has had an extremely bad experience the past few weeks. She is in significant pain because her prescriptions are not being filled in a reasonable amount of time. Reaching someone by phone is almost impossible. They make you stay on hold for 45 minutes and then disconnect the phone. Going into the store is terrible. There is a huge line and every time I have been there one person who takes about 30 minutes per patient. I would highly recommend trying to find another pharmacy. It is sad that they have so much business where they can treat customers like this. This is one of the worst customer service experiences I’ve had in several years. I would ideally like to...