Computer Brain — Local services in Niles Township

AVOID! Deceptive Bait and Switch Operation!

If I could leave zero stars, I would. This seller is engaging in blatantly shady and deceptive business practices. I purchased a specific item from their Amazon storefront, and what they tried to send was something not even remotely close to what was listed and paid for.

This is a classic bait-and-switch. They lure you in with a listing, take your money, and then try to send you junk.

The worst part? When I called them out on this, instead of honoring the legitimate purchase and correcting their "mistake," they tried to manipulate me into canceling the order as the buyer. They explicitly asked me to do this so it wouldn't negatively affect their seller rating. Unbelievable. They wanted me to take the fall for their scam.

Absolutely not. I am not canceling. I am already in contact with Amazon to get this fraudulent seller blacklisted and am filing a formal complaint with the Illinois Attorney General's office. This behavior is predatory, unacceptable, and needs to be stopped.

Do not trust this seller. Do not give them your money. You will not get what you ordered, and they will try to trick you into covering up...

I took a laptop in for a repair. Although I had called ahead of time to make sure it would be ok, they made it clear they were not happy that I pulled the hard drive before bringing it in. The problem was that the laptop would not power up at all so the hard drive was not necessary.

I brought in the laptop on a Saturday. I was promised a call with an estimate that day or Monday. I received no call that week so I stopped in when I was in the neighborhood the following Saturday. The person at the repair desk said a lot of people had been out, he was about to look at my laptop, and definitely would call that day or Monday at the latest. When I had received no call by Tuesday, I called to arrange to just get the laptop back. They made an attempt to get me to give them another hour to work up an estimate but did not give me a hard time when I refused.

Overall, I cannot rate the work because I did not end up getting any done. I ended up losing about a week and a half but it was not a huge problem. If it had been, I would have pushed harder. This business may just be overworked and/or...

Came in with a laptop hardware issue I wanted them to check out, gave them the pw to access the user and they told me to wait for a week to fix. 5-6 days later I call them up to check how things were and they decided then to inform me that the password is wrong. Didn't even bother calling earlier to tell me the password is wrong and needed me to give it again, Hell if I know when they were gonna bother to even call me up about the issue. Had to wait another 3 days for them to "fix" I asked to check on my hardware since I knew the issue was there not a program issue and they did squat. They said they fixed the issue, barely even telling me what the hell the problem was and paid almost $130 when they took it in. Oh and guess what? problem still persisted, thanks for taking my money and doing nothing and not even bothering to explain it either. Go to the other computer store nearby people or PLEASE go to computer tech forums, People will gladly help you for free unlike these idiots who take your $ and then sit on their asses...