Decor Furnishings Inc — Local services in Norcross

Last Sunday afternoon I called Décor to ask if they can give a sofa/loveseat with out the accompanied chair as I did not have plan to make space for a chair in my living area. After some discussion the sales lady Nicola agreed to give all three(sofa+loveseat+chair) at a discounted price as she said the owner did not want to break the set and I was told to reach the store in few hours to avail at this price. I reached and she said everything is OK and I continued buying more furniture and paid in full for delivery. When I got the items today, I found the chair is not there. Upon asking the delivery guy, he told it is not bought by me and hence it is missing. Spoke to Nicola and the owner and I got a BIG surprise as I was told I agreed to buy only the sofa and loveseat for that price. I had a 30 mins discussion over phone with the owner who finally got my side of the story and told that he will send the chair next day. Meanwhile, I sensed that there is something missing...could not understand why the sales lady Nicola agreed to something, wrote all the items in the receipt but then changed her version and the owner was called to spend 30 mins over phone!! But the most disgusting part was just after I spoke to the owner, another sales lady Juane called me and started abusing me and cursing me saying I am taking advantage of the situation and GOD will never forgive me and other bad things. I am quite sad and felling really bad to be in such situation. I don't know if this happened to someone else...not sure why something which was agreed upon a day earlier got me into this confusing situation. I am not able to figure out...and the last thing I wanted is that call from Juane who started cursing me continuously without giving a chance to utter a single word and then hung...

I love the furniture in this store.I bought at dining room chairs and a dining room set I also bought some counter Heights chairs which didn’t have. When it was time for them to be delivered they came with the wrong color. one white and one gray I try to order another one they said they didn’t know when the other won’t be able to come so I didn’t get the colors that I wanted when I went back in to try to order the chairs again I found out that the sales person had overcharged me over $200 for the price of the chairs I was back in today and I told her I didn’t need her to serve me that I want still wanted things from the store but not for her to be my sales person and that’s when they begin to speak in...

Was a little nervous at first. Kind of a strange place with cool stuff. Told couldn't take pics of furniture. I get it...they don't want you to see something you like and get it somewhere else. In the end, had a very helpful sales person. Bought a lamp, kitchen set, and a special order master bedroom sets they were able to get for us. We used their delivery service and when everything arrived within the 3-4 weeks they said it would, the company they use to deliver was prompt, professional and did an awesome job....