LOFT — Local services in Normal

I was there a couple of days ago and my experience with this store was awful. I am looking for a dress for my mom's birthday and I had pictures of the dress I saw on their website and they weren't helpful or friendly at all, I should have left when I notice their front glass door looked like it haven't been cleaned in years. The 2 ladies working seemed more busy talking to eachother than helping the customers. I would never go back to this store, which is sad because with covid they were closed for a long time and now they are open they have the worst unhelpful staff. Smile ladies!!! You're the face of the brand!!! Go back to your customer...

I really like loft, however I feel like this stores location needs to incorporate the plus size section in store vs online. This store is right by torrid and near lane Bryant I feel a plus size section in store would be welcomed by a variety of people vs the exclusive sizes they currently have in store. Updated my review due to poor customer service on 2 separate occasions. I will not be shopping at this...

I visited this place and I really like some of their clothes, but this store is for plus size clothings not for me so I can't really buy anything that fit me, BUT they have beautiful clothes that you guys would love to shop! It's kinda expensive...