North Bend PowerSports — Local services in North Bend

Terrible service. Just terrible. Salesman sold us on the new Segway Fugleman at nearly 20k when they were carrying it. It was all the hype. Something to compete with all the other 1000cc UTVs on the market. The machine itself was great for the first less than 50 hours, plenty of power, neat features, then, due in part to a roll over, our fault, the engine blew up. Paid to have diagnostics run, found out no warranty to cover the fix, and received a quote of nearly 4k for an engine rebuild at NB Powersports, where we bought it. The timing wasn't right for such an expensive fix, on top of just recently purchasing it, so we waited on the fix. Recently recalled the service department to get the fix going and were told they no longer deal with Segway because they didnt like the delay on ordering parts and we'll have to take it to a Segway dealer. Which we will do, along with all of our future business, like I said, it's a great machine and the engine failure was partly our fault. The problem is, the next nearest dealer is in Salem. Looks like we get an 8+ hour round trip trailering it north on top of the expensive rebuild because they refuse to work on a machine their salesman sold us. Way to stand behind your products and customers NB...

Nothing but a first class experience!! After a long hiatus from 2 wheel motoring my wife suggested it's time for a bike. Reached out thru their web site about a model I saw online and one of the sales folks, Jada, responded. One of the best purchasing experiences I've ever had. Medical issues made this a bit lengthier process but Jada was understanding and patient. She worked with me on price and I ended up with a new Kawasaki W230!! It's rare to find folks in retail sales who really seem to care...and everybody I met at North Band Powersports filled those shoes to the fullest. Sure...they need to sell stuff to keep the doors open...and they have to make money doing it. But these folks went above and beyond. I don't mind paying a little extra for top notch service...I feel like I got both...a great price and top notch service. I'm a customer for life!! If your shopping in the Coos Bay / North Bend area for "power sports toys"...motorbikes, side by sides, scooters and probably more stuff I didn't see you owe it to yourself to check these guys out before making a purchase. If my experience is typical they will earn...

My husbands 2014 Razor broke down on his first ride of our memorial weekend. While he was stranded on the dunes I called North Bend Powersports as he’s been wanting a new razor S. I asked Jada if they had any and they didn’t but she called other dealerships and found one. Within 4 hours My husband had the razor that he had been wanting delivered to our campsite by the owner. The whole crew worked very hard to make this happen as it came in a crate and had to put together. The weekend was saved and my husband has never been...