There are both good and bad things to say about this GE. Shall we start with the good? Good: I purchased an item that after reviewing my receipt, was charged way more than the shelf price. The customer service desk not only refunded the difference, but refunded times two and let me keep the item. Wow! The not-so-good: The curbside pickup area is a total cluster. It's hard to believe that THAT many people are either infirm or lazy that they'll wait in a curbside lane for a l-o-n-g time to get their orders - but what is worse is that they make the already-cramped parking endeavor terrible. Giant Eagle - you have the perfect spot for these pickup orders over on the side by the pharmacy drive-thru. Wouldn't it make more sense to not jam up the already busy front driveway? Also, re-open the revolving door by the liquor store. Don't tell me it's a "staffing" issue. You could find a retiree or handicapped person to happily SIT by that door if the only reason to 'staff' it is to keep people from leaving...
Read moreGiant Eagle at Washington Square: Exceptional Selection and Convenience!I absolutely love shopping at the Giant Eagle in Washington Square. This store is a must-visit if you value variety and quality in your groceries. The sheer selection is incredible; I can always find exactly what I need and often discover new and interesting products.What truly sets this location apart is the amazing focus on fresh and organic foods. The produce section is vibrant and always well-stocked, and their commitment to providing high-quality organic choices makes meal planning so much easier. If fresh ingredients are your priority, you won’t be disappointed.As an added bonus, the convenience of having an Ohio license liquor store right inside the building is a huge time-saver. It makes this Giant Eagle a perfect one-stop shop for everything on your list. The staff are always helpful and keep the store exceptionally...
Read moreI ordered a cake online for my daughter's birthday party. When I went to pick the cake up the guy in the bakery could not find it. After a few minutes of searching he eventually found an order form. The issue was that someone wrote the correct date but incorrect say if the week on it and placed it in the wrong days orders. He apologized and assured me the manager would come and take care of this. The manager was very apologetic and asked when the party was. The party was an hour and a half from this time. She called a cake decorator in on her off day, they got the cake made, delivered to my house and didn't even charge me for the cake. My daughter was so thrilled to have her unicorn and mermaid cake for her birthday. They truly went above and beyond. They exemplified what customer service is. I'm am so grateful for that...
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