You talking about individual customer care. The young man that helped me that day didn't know the magnitude of his help. My dad died three months ago and I had to get his apartment cleaned out in a short time. We needed to take down the bed and the screws were stripped, I came in with a drill not knowing what I needed or even how to use the tool. He took the time to ensure that I had the right drill bits and gave me a quick lesson on how to use them. He didn't how much that meant that day. Thank you for caring above and beyond..We need more business that care...
Read moreBeen shopping here since 2008. It's close to home, and they always have what I need. They are very good with female customers, whom may not know the right item to purchase. They will even carry the big and heavy items to your car (If your a female; Of course). If your a man? They will be happy to assist you with these types to items. The prices are affordable too!. If you ever need something from a hardware store (Even if you have to drive out of your way?) Joseph's Hardware in East Chicago, IN is the place you should head to. Quality items with performance...
Read moreI stopped in for string for my weed wacker and I left out with a friend in Bruce! I had NO idea they have a person at the store that can immediately assist you in things like helping a clueless mom put the new string in her weed wacker for her!!!! Do you know how long I have been holding off on this because I didnt know how to replace it on my own? This business has gotten a loyal...
Read more