Northampton Jewelry — Local services in Northampton

Any that goes here to sell gold or jewelry i promise you the chances of you getting what your jewelry is worth is slim to none. For example: i was given a real necklace of large pearls which i found out later were extremely valuable, went to the shop to sell and rely on their expertise to inform me of what i had. A large breasted woman looked a the pearls and said they didnt have great value and they dont buy them, lying to me at the very onset of our conversation . I said ok i must have been misinformed when i was given them by my grandmother before she died. So as i was leaving she stopped me and said they were worth $15 dollars and if it would help me out, she will buy them for that price. So going by her proffessional advice i sold them. It wasnt until weeks later i found out she lied to me at every turn and eventually conned me out of a LARGE amount of money because i trusted her. Since then i took gold in to sell but before i did i went to a real proffessional to establish the real value and then took it there to show the other jeweler how dishonest they were. They cheated me on the price but i proved to others what happens when you deal with them . Hopefully this review saves someone from becoming another of their victims . You have been warned of the...

About two months ago I went in and started picking out some silver coins in a jar on the counter. They were all marked with a price. After selecting about 12 coins the woman came over and said, "Oh those prices aren't correct. I didn't have a chance to mark them up yet". I understand silveer was going up but to not honor a price is unethical. Then on October 17, 2020 I went in looking for gold coins. I was quoted a price on two specific coins of $570 each. After I selected one of them the same woman stated, "let me double check the price" and came back and said the price is actually $650. WHAT?? Strike two! Then, on October 23, 2020 I went in and after asking for prices on a few coins I saw an 1880-CC GSA Morgan Dollar. I asked for the price. The same woman said $550. I accepted. After I accepted she said, "let me just double check one thing" and she continued to say she made a mistake and this coins was supposed to be held for another customer!! WHAT?? Strike 3. Very unethical business practices here. Would not recommend this place to anybody. I gave them a chance and each time they breached a verbal contract. Offer,...

I have had the most amazing experience at Northampton Jewelry! Sarah and Matthew are the most kind, knowledgeable and amazing business owners. They run a beautiful shop, and their passion for all jewelry, as well as their clients shine through. It is amazing to see the wide range of products and services that they offer, with the fairest pricing and phenomenal customer service. I was able to find the most beautiful estate piece for an early Mother’s Day/Easter present- which will be come a family heirloom to pass down. I was also able get a ring that my grandmother passed down to me repaired. This is the only place I would trust to work on my grandmother’s antique jewelry. My only complaint- that I didn’t discover/learn about Northampton Jewelry sooner! I will definitely be a lifetime customer. Thank you Sarah...