I approached Sonya with an idea for my wife's birthday gift. I asked if she could create a pair of earrings to complement an heirloom pendant that she has owned for 10 years. What she created was absolutely stunning. Every detail, the color, shade, texture, and constitution of the metal as well as the pattern meticulously matched the original pendant so well that anyone seeing them together would believe they were originally sold as a set. My wife was speechless when I presented them. I am so thoroughly happy with the work but also had such a great experience during the design process. Sonya was prompt, responsive, communicative, and consistently on time with every step, and even kept me on track and so made sure they were ready exactly on time...
Read moreBrutal customer service. Went in to commission a necklace to give to my wife to commemorate the birth of our son. Was told it would be two weeks and they would call when it was finished. 3 weeks came and went with no call, so I visited the store to inquire and Katy acted like she didn't know what I was talking about, then made up some story about how its at the "setter." Two weeks later, still no necklace. A call to the shop got the machine, left a message and never heard back. Who takes an order for a custom piece of jewelry and just doesn't do it? Business must be good if you can just choose not to fulfill the...
Read moreI recently went through some old jewelry that I hadn't worn in years because it needed to be repaired. I brought these pieces in to Katy Boldt, and Sonya was incredibly patient and kind and efficient in making these repairs and communicating with me when they were completed. I was charged what seemed like very fair prices for the intricate work that was involved. Thank you, Sonya, and Katy Boldt for resurrecting some older pieces that I can now enjoy...
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