Charger Lanes — Local services in Norton

Striking out at Charger Lanes: A Gutter Ball of an Experience Let me preface this by saying I love bowling. It's an activity I genuinely enjoy, full of laughter, friendly competition, and the occasional satisfying strike. So, you can imagine my utter disappointment when I stepped into Charger Lanes, a place that managed to suck the fun out of bowling like a black hole gobbling cosmic joy.

Stepping into Purgatory:

From the moment we walked in, it was clear Charger Lanes was stuck in a time warp decades behind. The decor screamed "bowling alley circa 1987," complete with dingy carpets, faded neon signs, and a faint aroma of stale popcorn and regret. The lanes themselves were more like canyons etched with the scars of countless gutter balls, and the equipment looked like it had been through one too many cosmic bowling tournaments.Service that makes you miss the pins:

The staff might as well have been robots programmed with a single line of code: "Take money, hand shoes." A smile was rarer than a perfect 300 game, and helpfulness was about as elusive as a spare with a one-handed backswing. Getting a drink or food felt like an Olympic quest, requiring patience of a Zen master and the persuasive skills of a used car salesman.

Food fit for a gutter ball:

Speaking of food, the snack bar should be renamed the "Snack Scar." The lukewarm pizza looked like it had been reheated more times than Michael Jordan's "Flu Game" jersey, and the nachos resembled a sad, soggy landscape devoid of cheese and hope. Even the fries, a bowling alley staple, were a limp, greasy disappointment.

Cosmic horrors beyond the lanes:

Charger Lanes wasn't content with just ruining the bowling experience. The cosmic bowling, their supposed "attraction," was more like a fever dream gone wrong. The flashing lights and pulsing music gave everyone headaches, and the "glow-in-the-dark" decorations looked like they'd been cobbled together from radioactive Play-Doh. In conclusion:

Charger Lanes isn't just a bad bowling alley; it's an existential threat to the very concept of fun. If you value your sanity, your taste buds, and your love for bowling, avoid this place like a rogue bowling ball headed straight for your toes. Unless, of course, you enjoy paying for the privilege of feeling like you've stepped into a bowling alley episode of The Twilight Zone. In that case, grab your glow sticks and prepare to be profoundly...

I took my grandchildren to Charger lanes tonight along with other family members. We were celebrating one of my granddaughters birthdays!!!!We have been here in the past and had very good service. Tonight we experienced horrible customer service. Hannah who works the front desk was very rude from the moment we got there!!! My family and myself went over to order food and Nanette who works the grill was angry and belligerent. My grandchildren were afraid to go ask for water because of her attitude. She never let us know the food was done nor did she offer anything else. She complained that I took the water pitcher that I believed was for our table. She took it from my hands and went back behind the counter. She proceeded to burn the crust on the large Pizza that I ordered. The chicken nuggets were not cooked through and french fries were cold by the time we realized they were waiting for us. I asked Hannah to start the cosmic bowling since it was 7 pm and their website said it started at 6 pm. She argued with me saying she will as soon as someone pays for it. I asked how much it was, she said you have to pay for an hour of bowling. I mentioned that we just paid for bowling and rented five pairs of shoes. She crossed her arms until the Owner Jim asked her to go turn it on. I was very disappointed with the way we were treated and the quality of the food and service. I will add that the lady working in the bar area we very sweet and offered wonderful customer service when I went to her to ask for things instead of dealing with the crude nature of Hannah and Nanette. I would not recommed families to spend their money at this establishment. I will not be...

As the owner sees on these reviews, the main complaint are your staff. If you want a successful business let me know. You need to replace the staff that operates as if they own the place, has no regard for patrons, and no sense when it comes to atmosphere. Atmosphere and maintenance along with all new staff would be the starting point. Also your hours make no sense. You operate a full bar within your bowling alley. There is no reason this place should be struggling. With the right marketing, opening approach to patrons, and a controlled atmosphere, this place would be making money hand over foot. People go bowling to have a good time, people who have a good time stay longer, meaning they purchase more from your establishment. Music should not be sad, and heartbreaking as many people use their hobbies (like bowling) to escape the pain and sorrow of everyday life. Your patrons deserve better. I know the place is up for sell. How much? What are you, the owner, looking for? Bowling alleys are more purposeful than league bowling alone . You just need to know how to get the ball rolling in todays world without losing the nostalgia of the sport or the venue. But I can’t reiterate it enough, music, staff, and maintenance will be the only changes to set you back on course for a profitable business. Patrons shouldn’t be paying for an atmosphere controlled by a staff members mood, attitude, or laziness. Your staff is running your bowling alley into the ground! Period! Even the best product in the world fails when the wrong people...