Rabbit Jumps and Party Rentals — Local services in Novato

Chairs and tables were delivered and picked up late. Made it so I had to set up during the start of my event and not be able to enjoy it. Also had to cancel my doctors appointment because pick up was also late and was not communicated at all with about delays on their end I had to call MANY times to get ahold of anyone. Receptionist was kind. Said was going to attempt to get a little discount for all inconveniences and when I tried to ask drivers if there was any discount happening he wouldn’t even acknowledge what I was saying or listen so paid full amount. Will not recommend anyone to work with them and had a horrible time at my event due to their poor time management and lack of communication. Also do not appreciate the lack of discount all things considered.

Edit: was sent a partial refund and...

I confirmed a jumper and 15 chairs for my son's 1st birthday party on April 18th for April 27th -- I have emails showing that they requested the full amount in cash upon delivery and did not want a deposit paid over the phone. The day came and went without a WORD from this organization. The older kids were supposed to be able to enjoy that part of the party since we kept it simple and stayed at home. I am really upset by what they did.

UPDATE: They called this morning and tried to blame me as the customer despite the fact that I have EMAIL PROOF THAT THEY CONFIRMED WITH ME FOR THE PARTY AND DID NOT REQUIRE A DEPOSIT -- I would not waste your time, energy and definitely NOT your money with...

I had a last-minute request for a jumpy house for my youngest daughter's birthday. I called up Rabbit Jumps and the gentleman that answered was very accommodating and easy to work with. They have a large selection of jumpy houses to choose from and their prices are very reasonable compared to some of the other local companies. The party started late in the day and they were able to do a late drop-off and pick-up. The installer that delivered was very friendly and did an excellent job with the set-up and install location. They delivered a quality product. The whole experience was flawless. I HIGHLY RECOMMEND this company for...