Sushi Tri — Restaurant in Novato

After I spent 100$ dollar for old nasty fake sushi not authentic at all. With flies everywhere .... That gave me food poisoning and diarrhea and made me vomit I'm so sorry 🤢 to be so detailed but this is truly upsetting .....and it was truly the worst night and morning of my life and I missed work. It was horrible.... But after I spent 100$ with my family and I the younger waiter dude seemed to be very upset that we didn't tip him I had a feeling and load behold right before we packed up the kids and the food to go he said his exact words "can't you tip?! Americans tip ! ! We where so insulted after having spent that much of our hard earned money .on top of that we were born in Mexico. Born and raised lol so we told him we are not even American with class no disrespect.loo he felt very dumb and he should .he kept apologizing.but the point is he's a racist and I have American friends who are like family and very good people like ourselves we work take care of loved ones and survive . It's myself my wife and our three children and we both work but times are not easy for anyone in August of 2025. I just tried to do something nice for my family we rarely go out to eat because we usually cook at home which is how I was raised in Mexico. My madrea only did home cooking .maybe cheap maybe the whole stock we had to help prep but it was all home made and down from the rice beans meat fruits veggies even can be picked or bought or sold or grown and I know coming from his country he has experienced the same so I just pray for people ignorance.i also went one more time just to try it out and give the benefit of the doubt maybe that night was off or a bad night. Well we came back this time with friends who where African American the same thing happened to us again after packing up the same young skin y frial young man came and said the same remarks nots remembering us from last time. And guess what there not Americans either the Jamaican Hawaiian creole born in hati and the islands from his wife's side lol .so this time I went to his manager and higher up told him this it the second time with video evidence and he is pulled the young man to the side and told him to go home the young man came back and apologized twice before leaving ...but to me that didn't mean anything it shows his true colors . Just wanted to write this unfortunately we love sushi but everything taste store bought as well the second time around not fresh no wonder why there...

Unfortunately I am a little disappointed. The first time I went here, I loved everything about it. The next few times, I have ordered takeout, it’s not been the greatest experience. During my last trip, I placed my order on their website, waited about 30-40 minutes to go pick up my food, as this was the estimated time ready on the website. When I arrived , no one else was waiting and I waited a moment to let the person at the register let me know they were ready for me but they didn’t and even when I approached the desk, no one greeted me or even told me “I’ll be right with you”. It wasn’t until I said that I was here for a pickup that she finally asked me for my details. She asked the other man that was also there and it turns out they never prepared my food, however, they didn’t tell me this and instead just told me to wait. I waited for another 30 minutes on top of the 40ish minutes I had already waited previously. I wouldn’t have been as upset if they had just told me and if they had been friendly. I understand that restaurants are short-staffed and it’s busy but I also feel like communication and friendliness goes a long way.

As for the sushi, I feel like it is very overpriced for both the taste and quality that it is. I ordered the dragon roll and even though it comes with avocado they only put the tiniest pieces in only half of it. Same thing with the shrimp, the smallest pieces. I don’t know that I would recommend this sushi...

The newest sushi place in Novato. It's a modern take on the traditional sushi establishment. The quality of fish here is EXCELLENT! The staff is good and it is very common to see the owner/manager mingling with the customers/locals.

Edit 07/04/22:

One of my family's fave spots in Novato. We've been coming here for years and have seen it evolve a little bit. We believe that it change ownership a couple years ago and seen small changes here and there. Overall the food and quality of fish sourced has still remained at a high level though.

Oddly enough, one of my favorites is their chicken wings. You can't go wrong with any of their rolls though. The hot mama, dragon, lover's, Romeo & Juliet, caterpillar, rock N Roll rolls are all my faves. Their Ramen is pretty awesome too.

My last visit I tried the Spicy Tuna Taco's and that was pretty fun.

When you go there save enough room for the fried banana dessert!

We love eating outside. It has a cute little scenic area. However we noticed that it could be cleaned up a little bit. Lot's of spider webs, random pieces of weather beaten...