407 Auto Mall — Local services in Oak Ridge

Bought a 2015 Honda Accord from this place (407 auto mall). Test drove the car and spoke with Luigi. The car seemed to be driving fine at first. He guaranteed the car was in great shape and had no issues at all. I bought the car cash and 2 weeks later the car started making engine noises. I contacted Luigi several times to check the issue as we agreed. At first he assured me everything was fine with the car and after the purchase, he switched up and started saying “well it’s a used car, as is”. I called and texted, and twice he promised to contact his boss and call me back with a resolution. He never called back. I tried to see if the mechanic that works with them could take a look at the car and they wouldn’t even help with that. I waited almost 2 months to try to resolve with them directly, still no answer back from them. Turns out the whole engine needs to be replaced (meaning thousands of dollars worth of repairs). The other reviews where the cars work great at first and show issues later are true. It’s possible they know about the issues with the cars and fix them up for the “test drive”. I regret buying from them,...

Would not recommend doing any business with this company. If you do definitely get the vehicle checked out. We was sold a vehicle that had no brakes on the driver side and when we went to get it checked it was all spray painted to hide rust and the brake damage. Reached out for some reimbursement for the cost and was offered a lower amount than the cost of everything. Tried to negotiate on the cost and finally settled for the small amount and now they won't even pay us that. No communication or anything. Just beware of sketchy...

Family and I bought a couple of vehicles from this place, a week in and everything was just fine. The happy week came into an end… Mass air flow sensor went out and also the fuel pum… a couple of days later the transmission went out beyond repair… oh and it’d be cheaper for me to buy a new car rather than fixing the piece of junk you guys sold me as a car… I rather buy a Chinese brand than coming here again, at least the Chinese vehicle will last me a bit longer and it’d be...