JCPenney — Local services in Oak Ridge

I say this because it is now closed and it made me very sad when i went there so i feel i should say something nice about the dead. This store is (was) right down the street from where i just moved to. I walked over one late afternoon and there wasnt a car in the parking lot. I thought it was closed but i went up to the entrance and nope ...it was open. I went in and it was like i stepped into a retail version of The Twilight Zone. Employees in their places at counters and registers, music playing peacefully and softly in the background. All the merchandise neatky arranged and stocked....AND NOT ONE CUSTIOMER (besides me and i am poor and wasnt going to be purchasing anyway). I walked from men's apparel through kitchen products, past fine jewelry and completed the circle back at the entrance. The employees nodded and smiled as i passed knowing i would not be buying anything because they knew no one was buying anything there. It was as if Tinkerbell was fading into death because no one was applauding. I wanted to cry and thought how iv i won the lottery i would go back and purchase everything in the store and thusly resurrect them. To win lottery you need a dollar and a dream...had the dream but not the buck. So i left them ...the island of misfit retail workers...hoping Santa would pass by and gst then...but he didnt. So, J C Penny's in Oak Ridge...Goodbye...you are in a happier place now. Say hi to Radio...

We were looking for a watch for my husband, specifically a Timex. Evidently a few people called out of work. One of the staff was assisting my husband, one person was running a register between ladies' and men's apparel. It was a frantic situation at best. Someone was trying to get our sales person to help them in another department. She called on the radio for help. The other sales associate yelled back that she was busy too. We weren't ignored, she continued to help us. It didn't take long, there wasn't much of a selection. Both associates were frazzled, customers were upset because of the lack of help. I felt sorry for the associates but they truly needed to maintain a personable attitude. I've worked retail, I understand the struggle. But yelling back and for to each other and grumbling/complaining to the customers is less than...

I've shopped at the JCPenney for many years but after my experience today I will never return. The salesperson, Ron, was absolutely the rudest and most condescending employee I've ever encountered. When an elderly couple came in to take care of an issue with a check (apparently they accidentally wrote the check for the wrong amount) he was rude, talked down to them, and was extremely unprofessional. In addition to that he was very high pressure with pushing the JCP credit car and when customers said no they didn't want to apply, he continued pressuring them. Most of the patrons were older and he was very pushy. This location is barely surviving and I don't anticipate it will survive with employees like Ron. With so many other options for shopping, I'll take my...