Vons Pharmacy — Local services in Oakhurst

While standing in line to pick up my prescription, a woman called in to see if she could pick up her prescription, the rude lady that was working there laughed and told the customer that it's to early to pick it up, the customer must have asked specifically for her gabapentin because the employee made such a scene that everyone within earshot could hear the employee yell at the customer that she was going to have to deal with it, as it couldn't be picked up yet. The phone interaction was awful, but the loud conversation between the employee and the pharmacist that happened after the phone interaction was next level rude. The two of them were making fun of the customer, and mentioned her diagnosis several times as well as a made fun of some of her prescriptions. These people are less then professional and should not be working...

Horrible experience!!! They couldn't figure out how to use Cal-Viva insurance and left me without very important medicine for nine days. They just kept sending me out on fool's errands just to get rid of me. It was always that they needed this paperwork or that ID card or I needed to call my insurance company. The truth is they just didn't know how to use their own insurance system. CVS had no problem running my Cal-Viva insurance. It took them less than five minutes to get approval for me. Vons also never answers their phones or returns voice mails. One day I called 32 times and never once spoke to a human. The rep from Cal-Viva also called six times and never got through. The truth is that Vons is a food store and they treat their pharmacy as an afterthought. Avoid...

I have been going to vons for years and I have to say there have been many times I tell myself go some else. Thelma is great b and so is the one pharmacist but the rest are very rude and flat will ignore you.i waited in line for a good 10 minutes just watching her as she acted like she was busy finially I said can I drop this off then she comes to the counter fills out the prescription and ok il ask the pharmacist if he can fill it...b.... I've had the same scrip for years.she never smiles andd looks like she needs to retire she definitely doesnt need to b in the...