BED BUGS! BED BUGS! BED BUGS! Blood on the sheets, unclean, with a Bed Bug infestation!!!! You have been warned!! I am never one to leave negative reviews for a business but when Bruce Loyd at the front desk refused any kind of compensation for my traumatic experience, I felt it necessary to try and warn future visitors.
I have never been bitten by a bed bug in my life and all night I could feel something crawling on me in the sheets. I turned the flashlight on in my phone and tried to see them but was unsuccessful due to their shy nature to light. Once morning came I had bites all up and down my back that certainly were not there prior to our stay at the Bates motel, I mean Oakhurst Lodge. As we were leaving and had removed our luggage from the room, I gave the mattress and box spring a good shaking and sure enough began spotting the gross little things hopping around. (See the pictures attached for bites and bug pics)
When we approached Mr Bruce Loyd with our honest descrepancy substantiated by PICTURE EVIDENCE of the bugs and PHYSICAL BITES ON MY SKIN, his excuse was "well sometimes these things happen when we get foreigners from other countries. They have a tendency of bringing bed bugs into the hotel....."
WHAT?!?!?! THATS YOUR EXPLANATION BRUCE LOYD??? I could give a rats ass what the reasoning behind me being the entree for a family of bed bugs that night was, what are you going to do to fix the problem???! His response was let me talk to Nick when he gets in, aka the management team, and he will reach out to you. We left him our cell phone numbers and he never attempted to reach out.
Don't stay here, I guarantee you this Bruce Loyd character went ahead and booked guests in our room right after we complained about the bed bugs. Wouldn't put it past these people. Btw the rates are a complete rip off, around 250 a night so find a better place. You...
Read moreI booked this hotel because it was one of the only options available for our trip to Yosemite. At a price that was over $400 for three nights I wish I would have just rescheduled. I had read the reviews and was skeptical but decided to give this motel the benefit of the doubt because there were some okay reviews. I was wrong, so wrong. Checking in the women was helpful and nice, the exterior of the buildings looked fine so I had hope. Upon entering the room we noticed the dated furniture, peeling paint, and musky smell which I was somewhat expecting. While putting my bags on the table I noticed an infestation of ants by the door going under the carpet. It wasn't the biggest deal but I still wanted to be moved so I called the front desk and they accommodated us. The second room we got was the same, same drab furniture, odd stains on the walls, but also hair on the pillows, dirt in the bathroom area, and blinds that didn't shut all the way. The toilet didn't flush correctly, you either had to keep flushing or hold it down perfectly which was hard to do. The shower pressure was horrible, I also wore flip flops in it because it just seemed grimy. The carpets did not look clean either so we wore shoes and socks the whole time. We ended up booking another hotel on the third night because I did not want to be in that room any longer. We don't usually stay in fancy hotels so I wasn't expecting anything crazy but I did expect it to be clean which I can not say it was at all. They really need to do a huge refurbishment and lower the price because it's insane for what it is. I just hope if you read this and are considering this motel, just spend a hundred dollars more and move up the street to the Best Western or Holiday Inn where you know you'll be in...
Read moreI reviewed this Motel on Tripadvisor due to the rate and reviews I felt confident staying at this facility. As a result of my stay, 23 May-25 May I no longer have confidence in Tripadvisor. On the front door of Oakhurst Lodge is a Tripadvisor decal. At check-in I inquired about a booking fee I was charged at the Oakhurst Lodge website. This had never occurred before when using Tripadvisor. I asked the location of the ice machine, only at this time I was told there was no functioning ice machine. Due to ants and a stale smoke odor, in a non-smoking, room I was provided another room. The room had frayed carpeting, paint spots over areas on the walls and where the lavatory counter was repaired, bathroom door was damaged from something hitting it. The outside chairs provided for the room were stained, upholstery torn with exposed foam padding. |The picture of room posted on Tripadvisor gives someone considering booking this lodging a FALSE impression. |One positive for Oakhurst lodge the bathroom except the window sill, lavatory, microwave, mini refrigerator and bed linens were clean. The beds linens were clean. The beds did not appear as nice as the picture displayed on Tripadvisor.|I did share my concerns and that I would be writing a review about my stay with the recommendation to others to NOT stay here. The front desk person was polite and seemed receptive to my concerns.|There are other places to stay in Oakhurst that provide better breakfast, a workout room, larger, better maintain rooms for about $10.00/night more.|Beware of the...
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