Jack in the Box — Restaurant in Oakhurst

During a 2+ hour road trip me, my mom, and her friend stopped for food due to our unbearable hunger. None of us had ever had jack in the box before but had heard of it before. For me I had heard great things about them and their sauced and loaded small birria tacos.

In total adding up all our food we bought a spicy chicken sandwich, sauced and loaded small birria tacos, a teriyaki bowl, and 2 tacos. At first instead of the teriyaki bowl a order of salad was places but they didn't have any salad. What kind of restaurant doesn't have salad????

After waiting 10+ minutes for our order while hearing the nonstop chatting of staff in the back we finally got our food. When I tell you this I am 100% serious that the spicy chicken sandwich looked like they 3d printed it, and it tasted like it! And it wasn't spicy at all, and just so you know this is not bragging it was actually not spicy at all.

The 2 tacos were kinda bad I mean what else would you expect from a burger fast food place making tacos. Also the teriyaki bowl had no taste at all causing my mom to pour as much pepper and sauces possible to make it even a little enjoyable.

Lastly, when I say this I mean it sincerely but the sauced and loaded small birria tacos were a disgrace. The picture advertising them looked so good and sauced evenly. When I opened the box everything was covered in lettuce and when I actually found a taco it was really soggy, broken, and had very little sauce on it. First and last time going to...

I love Jack in the Box but unfortunately this location has a lot of issues. They don't have the staff to work this busy location. The person working drive up is also the person who works the get your food window. This means he takes your order then literally runs up front to get your drinks & serve you. There's 1 person working the counter & probably 1 person cooking because generally it takes you about an average of 15-20 minutes to get your food. Once you order & pull forward you're trapped & have to wait. Now if you get lucky & the line actually moves fast, the staff is so stressed out trying to do everything quickly that your order is generally wrong. You get hot or cold food, sometimes both and most times it's not even YOUR order. If you do get your order under 10min, if it's hot and it's actually your order, buy a lottery ticket cuz it's your lucky day! Now staff is generally friendly (especially Donovan) if you see a manager she's always friendly. So with so many negatives against this restaurant why do I keep going? Because it's Jack in the Box and I love their food. They're the only place you can get such a huge variety of choices to eat. Overall, if you love Jack in the Box be prepared to wait and check your bag before leaving to make sure they got it right because you'll either have to park to get it fixed or be willing accept the luck...

Just there today to get something to eat with my uncle and I should start by saying that I wear a hearing aid without it I can’t hear at all. Well my battery in the hearing aid died unexpectedly and I couldn’t hear anything the young lady or the man were saying to me and I told them I can’t hear you I’m deaf. They actually got upset with me, then I asked to get the code for the restroom they then said something I couldn’t understand and I said I’m nine months pregnant I cannot wait, the lady said I had to order something first and get my receipt to use the restroom. I won’t be going back, to be rude and not at all compassionate with someone who deaf and pregnant, what kind of company policy do you stand for? I’ve never been treated this way and I would never treat someone with a disability like this. Ever. I can’t believe the lack of understanding and compassion in the manager and the cashier. Service is terrible. Don’t come here to be...