Academy Sports + Outdoors — Local services in Odessa

The place is great overall. I like their selection of sports clothing. One star because of One thing though:

So I was checking out and the lady cashier asked me “would you like 15% off your purchase today?” I said sure, I was thinking that I would sign up for an email subscription or something where I would get a discount through that. So I gave my information, paid for my stuff and left. Only to find that apparently I signed up for a credit card. The cashier lady never told me it was a credit card Cause if she did, I would have never signed up for it. It makes me feel that she didn’t tell me it was a credit card for a reason. Maybe she wanted to have people sign up so her managers would think she’s doing good? And after my sign up she never gave me anything that would let me know that it was a credit card i signed up for (like a booklet explaining my credit options that apparently I was suppose to get). I wish the cashier lady would specify that it’s a credit card because I had no idea. Now I have been calling 5 different numbers to try and dispute the application. Called the bank associated with academy only to find that I’m not even on their system but on my Experian app it clearly states that the bank made a hard Inquiry about my score.

It’s just unprofessional of the cashier lady and it deeply reflects on the business itself. I have to deal with the hassle of the dispute and phone calls. I would ask that next time they make sure to clearly state it’s a credit card. Cause it may be obvious to them but to some of the customers, it’s not obvious at all. Plus let’s not mention how illegal it was what the...

I will never shop here again. I went to buy a gun, 22 rifle. I don’t know much about guns but my husband does so I call him to make sure I get something that is good. While waiting for them to wrap up the purchase I see a compound bow (my husband has wanted one for a while) I call him back and ask if he wanted me to get him the bow. We talk for a min and ask questions to the staff about the bow and decide yes. I tell him to send money for the bow and extras like arrows and targets etc. he agrees. I finish filling out the paperwork, ask for them to get the bow. They said they can check out everything at once (I also had some baseball stuff for my son). While still waiting I go get the arrows and tips and target. The cashier leaves and tells her manager the purchase is ready. Weird but okay. Then I’m told I’m denied for the purchase and that my house is black listed as trying to buy a gun for someone else. I guess they call it a straw test and I failed? I explained that I don’t know much about guns but my husband knows a lot and has many guns. Now no one in my home can purchase a gun for 30 days. I will NEVER go back. Not one question asked. If they felt that way why waste my time to have me fill out the paperwork? So they could make sure to put me on a list. Outrageous disrespectful...

Apparently your not supposed to go in the dressing rooms to try cloths on bc its suspicious shopping we where asked to leave after try on cloths at the Midland store.. when we asked why they wanted us to leave they would not give us a reason and when he finally did it was bc we don't like the way you shop its suspicious and I asked what suspicious shopping was and then the manger Frank Valsquez stepped up in to my face and threatened me that if we didn't leave now he would remove me this is in front of children and all kinds of customers he was trying to provoke a fight to call the cops... needless to say I sold the 100$ gift card I received for 50$ so I don't ever have to go back and ended up calling there corporate office and making a complaint and a police report Terrible place to go then when I called to get the mangers name the other manger tryed to protect the other manger saying he never threatened me when it's clearly on camera anyways will never go back terrible terrible place to shop and apparently after reading the reviews not the only person who has had...