America's Wholesale Furniture — Local services in Odessa

Would give zero starts if I could. Me and my husband went in looking for a dining table. We found a nice counter height one in the back with only two chairs. We thought okay it's only $150 let's do it! When we talked to the lady to buy it she said it had to be cash only and they don't deliver. We went and got a uhaul and also cash. When we go to buy the table my husband gives her 160 and she says “oh we don't have change but it's still a good deal though.” We asked if there was anything we could buy for the 10 like decor or whatever and she said no. My husband just gave her the 10 dollars. He doesn't like confrontation. Instead of charging us 140 they pretty much stole 10 dollars. No receipt either because it was in the "garage sale section". That being said they could have changed the price to 140 and gave us our 10. It's not a lot of money but still kinda shady for a business. Wonder what they did with the extra 10 just put it in their pocket? Needless to say we will not be purchasing our couches or anything from there. UPDATE: After reading the response from the owner on my review. How rude is it to basically gaslight me on my own review because you don’t like that I think this business is shady. If you have a garage sale section maybe explain that to customers, instead of having them walking around looking at furniture thinking everything works like a normal furniture store. Maybe mention that there is a “garage sale section” and explain how that works.The rude employees failed to do so. Please take your business to Ashley’s they had the same furniture ,was willing to lower prices and have it delivered in a...

To start with I have purchased from this store in the past successfully. I seen an add on social media advertising a sale. I drove from Andrews. I walked the ENTIRE store twice never once being approached or asked if I needed help finding something. I was walking past the desk and there was a lady helping a couple and they had finished. Another lady was standing and about to sit judging by her stance. I got almost past the desk for the 3rd time and one of the ladies (the one NOT helping customer) asked "Do you need something?" I told her I came from Andrews to look at the sale items. She told me (They have sold some" i said ok what about where rest is? She again said they sold "some". I said ok in a questioning manner. I said so is it allll sold? She said YES with her condescending attitude. I said ok, and continued walking the entire store once more. Not once did anyone say "can I help you find something?" Not once did they approach me or try to sell to me, or offer help finding what I was looking for! I gave 2 stars because they do have good selection, but customer services is zero stars. Rude, condescending, unhelpful, hateful, and acted like they hated their jobs, and didnt want to be there! I did end up leaving and purchasing elsewhere but if you dont like your job, and treat customers like that when you work in sales...maybe time for a new job? In walking their store I passed several employees, none of which offered assistance or sell me anything in a business where you ironically enough SELL MERCHANDISE. So, this is my latest experience at...

I recently had the pleasure of working with Tony, one of the sales associates, and I couldn’t be more impressed by his exceptional service. From the moment I walked in, Tony was welcoming, friendly, and very knowledgeable. He took the time to understand exactly what I was looking for, asking thoughtful questions that helped guide me to the perfect pieces.

What stood out the most was how Tony genuinely listened to my needs rather than just pushing products on me. He showed me several options that fit my style and budget, and his insights helped me make a more informed decision. He was patient, never rushed, and made sure I felt comfortable throughout the entire process.

Tony’s professionalism and expertise made my shopping experience smooth and enjoyable, and I felt confident in my purchase. I’ll definitely return for any future needs and would highly recommend working with Tony for anyone looking for great...