Waters Hardware- Odessa — Local services in Odessa

They had several employees there, somebody finally came up to check us out. I needed a bag of Quikrete, didn't realize they were so heavy. I asked for help and the cashier told me to wait a minute and then once he put it in the car he made some snide remark about who was going to get it out of my car at home. I always try to shop in town, but customer service is very important to me and I can certainly go elsewhere work people appreciate...

Walked in around 1:30 on a Thursday. Several employees were in the middle of the store, talking. Sounded like an upper-management conversation. One of them nodded and said hi. I wandered every aisle looking for what I needed. On my way out, the young kid at the register said "no luck? Have a good day". I continue to give this store chances, and continue to be...

Tried to return an unopened online purchase. Website says take to any store. I CALLED first to verify they can do this at their store. Went the following day - driving 20 minutes - and was told they wouldn't do it there. VERY frustrating to be lied to. 40 minutes of wasted time and gas. If I need something, I will be sure to shop at a...