Bought a battery from Fowler Dodge several years ago. My car was not starting, and I had Autozone check with their system on my battery. It came back saying my battery failed, and needed a new one. Took it to Fowler Dodge to get a new battery. It was still in warranty. They ran tests, and said my battery was fine. But, for $185 diagnostics test, they could see what’s wrong with my battery, and why it wouldn’t start. Wouldn’t Fowler Dodge tests tell you that? Exactly! They didn’t want to give me a new battery under warranty, but said with a $185 they would see what’s wrong with my battery. Clearly Fowler Dodge my battery is bad!!! I will not be coming here...
Read moreDone service for years here on my Jeep until they got greedy and took advantage of my son. After taking to the service manager who claimed he would work something out as not to lose customers over this deal, he did not keep his word and their unethical practices need to be acknowledged. I will take my vehicles to Dealerships out of the way now just to avoid this unethical and lying Dealership. You can tell by the way they Ignore the negative reviews, exactly how they operate. They ignore the customer as well and...
Read moreMade an appointment for a free oil change at the service center. It was free because we bought the car at the dealership. I was told “they had times available all day.” I waited 2+ hours for my car to get a basic oil change. There was no one ahead of me. Other customers came after me and left before me. All that to say: whenever you purchase your car here and are told the first three oil changes are free, don’t assume they will treat your service the...
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