Olathe Lanes East Bowling Center — Local services in Olathe

prices are good. food is good. customer service awful. i have been bowling here for years and never had any problems. the entire night was full of hard metal music with the occasional rap song. no one there seemed to be enjoying themselves and so i had gone up to request some music which happened to be a country song. they rolled their eyes and played it anyway - half volume. i noticed that there were people actually singing and having a good time when that song played. well after about 10 more metal songs i went up to request another one - got the eyes rolled AGAIN and told that this is my last song i get and that "country scares them." and they said to play the volume at an "8" which is turning it WAY down. could barley hear the lyrics to the song - now in between my whole two songs i got - people were saying "this music sucks!" and leaving an hour into the cosmic bowling. i have never been to a bowling alley where it was cosmic bowling and people don't stay the entire time - or at least for a couple hours. i mean the whole point is for unlimited bowling. well after more and more scream music and an empty bowling alley - my friend had gone up to them and asked for a variety - not any specific genre - just more variety of music because it was very subjective. and he responded with "ill see what we have" - when they are on itunes buying these songs so to say his selection was slim would be false. well he played two more screamo songs then played a rap song and then went right back to that good ole metal which was not censored or appropriate - aka do not bring any kids with these guys being the dj. we finally decided to leave after we all had a headache from it getting blasted. i would have gone to the manager about it but he was one of the guys telling me that this is my last time. (he was laughing which could make it seem better - but i think we all know they were not willing to play another one - it took some serious begging to play a damn song. i mean common.) my group decided next time we will be going to incredibowl and will actually get a variety of...

Unless you are in a league here, you will have a difficult time bowling or even getting a lane. They make all of their money from leagues and therefore treat non league walk ins like garbage. They do not take reservations over the phone, but when you show up there will be lanes with "reseved" cards on them. You must show up and wait in line just to get on a waiting list--another line.

The lady? that manages this will do her best to maximize your wait time. It seems like she is especially disrespectful to non-league members. The irritated tone in her voice and her frowny face make for a very unpleasant experience. We have been at least five time and each time she is there, she is the same level of unhappy. The manager and other employees on shift seem to tolerate her or ignore her. Nobody should have to endure that.

Otherwise, lanes are solid, well oiled at most hours. Only every other lane can comfortably seat a family of four as the seating is more fit for a league setting rather than a family activity.

If you aren't in a league and enjoy being verbally abused and gaslighted please, come give it a try.

Otherwise, consider any of the other bowling alleys in the area that would happily accept your money and treat you with respect at...

my son and I visited this bowling alley 05-22-2016 the staff was friendly enough, not overly talkative but nice and efficient. we bowled for two hours, my son, being 2, got the ball stuck multiple times, even threw the ball down the wrong lane, the staff was happy to help each and every time and never seemed put off by the constant need for assistance. we also spent quite a bit of time in the arcade and the person behind the counter was personable as he counted the tickets and let my son take his time to choose all his prizes, he had like 1000 tickets so it took forever. while bowling we also enjoyed some taco tots and a buffalo chicken wrap, soda and a couple of beers. the snacks were reasonably priced and the lady brought our food, and was consistent in checking to see if we needed anything. over all our experience was great and we plan on going again this evening. maybe not snacks and arcade due to our budget but the bowling alone is fun I would also like to comment on the restrooms, they were very neat and clean, they have a retro vibe, perfect for a bowling alley. personally love the retro vintage look, even if you do not, the cleanliness is up to par and the place was packed while...