Time and time again, Amy's Hallmark exceeds my expectations. It is a large store with a wide selection of inventory. The walkways are wide, so it's easy to steer a stroller without worry of bumping into fragile decor. But beyond the store is its staff. The people who work here are all so kind and friendly. I have an 1.5 year old who doesn't understand "no" yet; but she does understand that everything is pretty and she wants to touch. This tends to lead to meltdowns as we work through this phase. Despite the chaos that we (embarrassingly!) bring, they pretend to not notice the fits and are always so kind and welcoming. I truly appreciate their kindness and will continue to support them with...
Read moreThe service provided by Maci prompted this one star review. The “sale” signs for merchandise are not clearly placed so we asked an employee for clarification. She agreed and was not sure herself, so she referred to Maci who assured us yes they are on sale. She also told Maci the display was not clear, but nothing was done to correct this for future shoppers it seemed “brushed off”. When it came time to purchase our items Maci then said “oh those aren’t on sale I thought she was talking about something else.” This is absolutely unacceptable customer service. She openly admitted she did not pay attention when her co worker was asking for clarification on specific items on a...
Read moreStaff was sweet and helpful, store was well-stocked and clean. I didn't know this, but you can place online orders and have them shipped to the store for pickup if there's something you like online that they don't happen to have in store. I called and they answered the phone right away and looked for items I inquired about. Very helpful and nice. I was looking for Snoopy stuff for my boyfriend's mom. I got this cute color-changing mug with a lid and a super soft Snoopy plush. They had a lot of Peanuts merchandise! 💛 The slippers only came in size L/XL(even online), which was disappointing, but overall a...
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