Brown's Furniture Showplace — Local services in Opelousas

I came into the store to look around. I plan on making a big purchase in the next few months. I am redoing my ENTIRE home. The salesman came up to us and I immediately told him “I am only here to look. If I need any help, I will let you know.” I said this so he wouldn’t hound us. I do NOT like to be followed and bothered while I am looking. He constantly followed me (which made me feel VERY uncomfortable) and tried pushing a sale on us. I told him “Thank you, but I am only looking.” He kept on hounding me so I told him I have no money. He tells me that I don’t need money that I can finance. I told him I don’t have the credit. He FINALLY backs off and is talking to a blonde woman. (Manager I presume) I found a bedroom set I liked so I started taking pics of the set and the tags so I can save it for later. The blonde comes up to me and says “Can I help you?” I said no. She said “Well I see you’re taking pictures.” I said “yeah so I can save it for later.” RUDELY she says “Well I see you’re taking pictures of the tags. Brown’s produces this line and you won’t find it cheaper anywheres else!” The tone of her voice was VERY forceful. I could tell that she didn’t like we were taking pictures. I may not have been a paying customer today but I had planned on being a paying customer in the near future. Now, because of him hounding me and the woman being forcefully RUDE, I will NEVER be a customer at Brown’s Furniture! Just because people don’t buy anything today doesn’t mean they won’t buy anything tomorrow! I intend on making a purchase of around $10,000. I am NOT going to spend that kind of money without doing my research, compare quality and prices!!! Brown’s made me feel EXTREMELY uncomfortable and at the end...

At first I was happy with my purchase; dropped 2 grand on furniture was conflicted on another chair for 499. I also had only planned to keep my limit at 2000. Made the purchase, set up delivery changed my mind about the chair. Apparently there are no returns once you leave the store. I called 3 times to cancel the chair, since it hadn’t made it the truck. It was still sitting on showroom floor according to the office. The point is they could have returned it for me, but chose not to. I called back THE SAME DAY- they wouldn’t work with me. I have learned my lesson and now have a chair sitting in the corner of my house to remind me of my foolishness.I will never come back again to...

Special ordered 2 push back recliners with fabric I picked. Was told no return policy. I paid fully before ordered. They came in and delivered and not quite the same color. Did not complain. I had purchased another wall recliner which was in stock and they held to be all delivered together. That chair did not match when delivered and agreed to switch on another in the store but had no other wall recliners. And told I would pay another $119 delivery fee or haul it myself. Will never do business with this store again. Very pleasant when buying but done with you after they...