I went to this location to have my Iphone 11 battery replaced. The agents were friendly enough and offered to have my phone battery replaced within an hour. True to their word the phone was ready in record time. However there was an Apple warning on the settings app that a non recognized battery was in the phone and that I could expect to have issues. I inquired with agent and he explained that there should be nothing to worry about and that the warning would go away in a day or so. I went home and started looking up what happens to phones with unauthorized batteries and became concerned. The articles also said that the warning would never go away and that there were no known ways to delete it. I went back the next morning and the same agent told me that the warning would go away in a few weeks. The very same person who told me the previous day that it would go away in a few days. My error was that I wanted to return the battery and take the phone to an Apple store for service. Batteries Plus obliged my request, removed the battery and credited back the charges made to my card. When I got to Apple the repair department said that the inside of the phone was damaged beyond their willingness to work on it and declined to help me. The end result was I had to purchase a new phone The only thing I can offer to anyone considering having the Iphone or other electronic devices repaired at batteries plus is to be aware of the possibilities of voiding any product warranties associated with their devices. Also it would be reasonable to have the sales people at Batteries Plus provide accurate information about their workmanship and the consequences that might occur when using non Apple...
Read moreiPhone users beware: they are not using authentic Apple parts, and they don't tell you that until AFTER you have them do the repair. I had my battery replaced on my iphone 11 pro in July of this year and 3 months later, my phone is acting like it doesn't have a battery in it. There was an error message in my settings immediately after replacing the battery and it said there was an unknown part in the phone and it no longer showed me the battery health. I called the store and asked what this is about and they said "yeah, we don't use Apple parts but the error will go away after a couple weeks." It took a month to go away, but I still never was able to see what the battery health was, so essentially they could've installed an already faulty or used battery in my phone and I wouldn't know. I think they did, because it's only been 3 months and my phone keeps turning off at 80% battery and it's acting the way it acted before I had the battery replaced. Wish I would've saved myself the waste of money and headache by just going directly to Apple. It seemed like the cheaper option initially to come here, but it doesn't save money if I have to end up going to Apple...
Read moreArrived with mission to replace all 8 of my motor home batteries. Guy behind the counter was knowledgeable and exhibited good customer service. I bought two batteries to get my motor home started with the intention to come back and buy the next 6. Then I saw the Star of David necklace proudly worn outside his shirt.he was wearing it unapologetically. In these situations I stay out of politics but I couldn’t help but be let down. Is it not bad enough, That country is doing what’s it’s doing to children? Is it not bad enough American tax dollars support them? Is it not bad enough they own our politicians? I decided to go to ABE Batteries for the remaining 6 batteries. Slightly more expensive, but the guys behind the counter were greasy blue collar hard working Americans. That’s who...
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