MOD Pizza — Restaurant in Oregon City

The food at this Mod is just like all the others. However, this review is specific to the staff.

12/17/23 We came in and it wasn't busy, but the customer in front of us was making a significant sized order. There was only one young lady at the pizza station. There were three other Zennials (not trying to be derogatory, just specifying the age group) that were "engaged" in other tasks. One was handling the oven ( again, not too busy) one was folding boxes (taking for-ever on each box) and one was in and out of the kitchen ( not really sure what she was up to).

When it came time to prepare our order, they were put of pressed crust and the young lady making pizzas had to then press out the doughs with none of the other staff paying any attention to what was going on at the counter. They seemed to be engaged with each other and enjoying conversation more than working.

When we were finished, there was no place to put our garbage because the can was overflowing. Trash was mounded up in the container and was spilling onto the floor. Guess who had to clean it up? Our pizza maker; the only one there that seemed to have a nose to the grindstone.

Having spent time as a service worker, I can tell you that there was no excuse for the young lady to be handling all that she was doing without any assistance. If there is no dough pressed, boxes can wait. If there are not 10 pizzas in the oven, you don't need to handcuffed to the peel. If there are not dozens of customers dining in, there should not be 20 gallons of trash, certainly not spilling onto the floor.

It was a sad site of affairs to see. If I had to guess, I would say that there was some clique dynamics going on and the cool kids were too cool for school, and the outcast was left to deal...

I used to work at this location and hadn't been in, in a long time. Standards must have went down hill. When I walked in none of the employees said a word to me. It used to be we yelled welcome in! There were two people in front of me and one person making pizzas while the other 4 or 5 employees I guess worked on to go orders or seemed to be new with no one helping guide them. I almost left because it was taking a while and not one person could even acknowledge my presences by saying hi or we will be right with you, or even smile but decided to go ahead and wait. One customer who was waiting the whole time I was there finally came up and asked if his order was still being made. The girl handing out finished orders told him "it's probably over there" "we call the names out when they're done" and then made a remark about it not being their fault if people don't hear. She was really sarcastic and rude. She asked me if I had an online order and I said no. I continued to wait then she started talking and seemed annoyed and I had to ask if the pizzas she had were mine. I regret not leaving when I had the chance. I won't be going back to this location. $25 for two mod pizzas and left feeling like my business to them was more of...

I order the same thing every time and sadly, it's never quite the same. Occasionally, the roasted garlic has been over cooked. Sometimes the onions come out of the oven still raw, sometimes the flavor combination doesn't taste the same despite having the same things, sometimes it has too much sauce, other times I wish I had asked for more. Even some slices are the best slices I've ever had and sometimes I wonder why I bothered ordering pizza.

I will admit even knowing that, this is my go-to lunch place when I have to work, I just wish that there was a science for consistency. The people are super sweet and thoughtful. I've watched them handle small children and overworked self-important jerks with just as much respect and grace as they show someone who is as nice as can be. And honestly, the prices are absolutely worth it.

I usually eat out, but wish I had an excuse to eat it because the energy of the place is wonderful. I know they can get busy but the place is always clean and it seems like every table has their own space and isn't overlapping like some places...