Rent-A-Center — Local services in Orlando

DO NOT RENT FROM THEM! The techs are not trained. While setting up my washer they didn’t set up the drainage and I did a load of laundry before work and when I came home almost 10 hours later my whole launders room and pantry and part of my kitchen was flood and when I called they acted like “oh well, he must of forgot to set up the drain” like oh well and then it took them several days to fix it. After about 6 months I was drying my clothes all the power in my house went out for almost a whole day I had to have duke energy come out and fix it. Turns out whom ever set up the dryer used set up the plug wrong and it completely blew out my dryer outlet. Out for MY pocket I had to buy a new outlet and dryer breaker PLUS pay an electrician to fix it. Not only that but I’ve paid over $2500 for this set so far and we’re in the middle of a pandemic but god forbid I’m a week late they will cal everyone employers coworkers and people I didn’t even tell them I know I think they stalk my social media. They harass people and act like their not getting paid, they act like they aren’t the incompetent ones who over charge for their...

I will start off positive and say the drop off (although they were 5 hours late) and pick up was so easy. You tell them a day and they do the rest. The most i had to do was open a door for them. The furniture (once it got delivered) looked really nice. Now I'm done being positive....I had a contract with them but my payment kept changing, the sales person forgot to add the platform for my bed on my original contract and emailed me a separate contact for it after they delivered my furniture and maybe though I wouldn't notice? I called the store and argued with 3 different guys about it but I got no where. I tried calling customer service and they were no help either. This company needs to know their in business because of their customers and when they treat us horribly we go elsewhere. I ended up having them pick up their furniture 4 months early and rented from another company. Their a bit more expensive but I've had no problems with price and they talk to me...

When I first called Rent-a-center Ignacio Armas was kind enough to help me I really needed a new bed for my new apartment and I needed something fast and affordable. I never did rent a center before so I had no clue what I was getting myself into but Ignacio Armas was truly attentive and caring the whole way. He was speedy in making sure I was ready to go. He answered all of my questions and I got my furniture literally days later. When the delivery guys arrived they were on time and fast and efficient! I want to say thank you to Rodney and Diego for being kind enough to help me set everything up in my room. You both took your time and made sure I didn’t lift a finger! I am truly happy with your team and I will be reaching out to HR to let them know how happy I was with my service. It’s definitely a great way to receive furniture in a short amount of time! I’m very humbled and thankful! Thank you! Keep up the...