If I could give negative stars, I would. My vet I usually go to is not participating in day boarding. My husband and I need to work so we found this vet. My dog has hookworms, he’s only 3 months old, and has no rabies shot due to being sick and needing healing time. I called and spoke with Victor (Client Service Specialist) he said it’s okay that our dog goes to their boarding. Once Victor said they will accept my dog for day boarding and keep him isolated, we scheduled an appointment (it is a requirement prior to day boarding). At the appointment we met with Dr. Juan Patino on Friday. We told him our situation with our dog and showed him all of the previous vet exam results and he insisted on taking a fecal exam and waiting until Monday to receive fecal results as well as medication for my puppy (although we’ve already told him that we noticed blood in my puppy’s stool.) We were already required to pay $72 for the exam and then the additional $48.99 for the fecal exam. Monday morning I go to drop off my puppy and when I get there, the receptionist stated that my dog needed a rabies shot prior to boarding and that they will keep him “for now” until the vet comes and they will let us know if our puppy can stay. The rabies shot requirement was not mentioned on the phone nor at the exam on Friday. I left my dog due to having to go to work and I receive a call 2 hour later saying that they can’t keep my dog because he doesn’t have a rabies shot. I let them know that my husband nor I are able to pick up my dog so the vet said they’d keep my dog for the day but moving forward they were unable to keep my dog without the rabies shot. I also want to mention that THEY DID NOT FEED MY PUPPY LUNCH while he was there, I’m assuming out of spite. Also, my dog was also covered in his feces when I picked him up. Safe to say we will not be returning to this vet. They are greedy, money hungry, unprofessional, and this staff lacks communication not only within their office but with their clients as well. If you can save yourself the money, save your pet from torture, and find a vet that actually cares for them! I wouldn’t recommend this place to my worst enemy.
update I asked them for my dog’s fecal results and the REFUSED to give them to me and stated that they’ll only email the results to...
Read moreI have been coming to this hospital for 2 years, Dr. Patino takes care of both my dogs. Recently, one of my dogs got into a fight, but I moved over an hour away so I had to take her to another hospital, I decided to bring her to Sodo after hearing that she needed hospitalization, they said she was in very bad condition and I was taking her out against medical advice, I decided, with a lot of doubt and worry, to follow my gut and bring her to Sodo as my dog was behaving normally but she visibly didn't like that place, so I brought her and they took her in that same day, in less than a couple of days her wounds were closed and had 3 draining tubes, they let her go home because she has a lot of anxiety and needed to eat, fast foward Sunday, 3 of her sutures came off (they were rubbing against the cone and it's pretty normal) so I took her to another clinic near me so they could fix them and then bring her here the next morning. What they did was open her up even though I explicitly told them not to open her stitches or remove her draining tubes, they did regardless. I ended up taking her out "against medical advice" and they gave her to me wide open, and she was obviously distressed from that place, they took the stitches and the tubes off without consent, they couldn't bandage her because "she needed sedation because she was in pain" like of course she is in pain, she has her chest open thanks to them. Anyways Sodo took her back in and fixed her, Dr. Patino himself came to pick her up, she wasn't anxious around them like she was in the other places, honestly I am never going to any other vet even though I live almost 2 hours away. This is an amazing hospital, you can tell they really care about their animals, the staff is amazing and comforted me a lot in this very difficult...
Read moreI cannot express enough how grateful I am to have found this exceptional veterinary clinic. After trying out several other clinics, I ultimately chose this one, and it has been the best decision for my beloved pet.
The doctors here are truly amazing. They have a genuine passion for animals and provide the highest level of care. Their expertise and knowledge are evident in every interaction. What touched my heart the most was seeing the doctors come to work with their own dogs. It shows their deep love and commitment to animals, and it speaks volumes about their dedication.
In times of emergencies, this clinic has been a true lifesaver. Whenever I had an urgent situation with my dog, they were there for us without hesitation. Their immediate attention and prompt action helped alleviate my worries and provided the necessary care for my furry friend. It's a testament to their commitment to their patients and their owners.
Not only are the doctors exceptional, but the entire staff is caring and attentive. From the moment you step into the clinic, you feel welcomed and valued. They go above and beyond to ensure both you and your pet are comfortable and well taken care of.
Regrettably, I will be moving out of Florida, and one of the things I will miss the most is this incredible veterinary clinic. The peace of mind they provided and the trust I developed in their expertise is irreplaceable.
In conclusion, if you're looking for a veterinary clinic that goes above and beyond, this is the place to go. The amazing doctors, their genuine care for your pet, their willingness to handle emergencies promptly, and the compassionate staff make this clinic a true standout. I can't recommend them enough, and I will forever cherish the memories and the exceptional care my...
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