Piercings By Sarver — Local services in Ottawa

I scheduled an appointment for a friend at this shop, and the experience was honestly terrible. When we arrived, we weren’t greeted or acknowledged. The artist never even got up from his chair, barely made eye contact, and seemed annoyed we were there. My friend mentioned the appointment, and he immediately said he couldn’t do it because she hadn’t sent a design. She offered to reschedule and send the design, and he just shook his head. No conversation. No effort. No professionalism.

The overall vibe was uncomfortable and unwelcoming. My friend chose not to get tattooed by someone who clearly didn’t want to engage with her. I’ve been to plenty of shops where artists are collaborative, even with day-of design tweaks. This place was the complete opposite.

Now, in response to the owner’s reply: Your response is exactly why I mentioned I didn’t want to argue. It’s not about playing the victim—it’s about calling out what actually happened. Whether or not you thought you communicated your expectations, you never treated us like clients from the second we walked in the door. You didn’t greet us, stand up, or speak with any professionalism. The issue wasn’t the design—it was your attitude.

Attacking reviewers to defend poor customer service doesn’t reflect well on your business. I stand by what I said, and I wouldn’t recommend this shop to anyone based on how we were treated.

I’m not playing the victim—I’m describing what actually happened. Whether a design was sent or not, the lack of professionalism, basic courtesy, or willingness to engage was the real issue. You never got up, barely made eye contact, and seemed annoyed we even showed up. We weren’t looking for special treatment—just basic customer service. Your combative reply here...

Stopped by to purchase navel jewelry yesterday and was told that they had nothing? The man at the desk told me that he would be ordering some soon and to come back in a few weeks. He was also pretty condescending throughout the entire interaction and it is also rather bizarre to let your entire inventory of jewelry run out before reordering.

Edited after response from owner: Look man, if you re-read your response perhaps you can notice the condescending attitude that I mentioned. The "perfect temporary solution" that you suggested was telling me to screw an internally threaded bar into an internally threaded top piece; literally impossible. I was told that you wouldn't be placing an order until next week- not that they would be in next week. Unfortunately, this is the first place that I have had to leave a negative review for, however, I can see that you, on the other hand, have a habit of treating customers condescendingly. I am glad that you further proved my point in a public manner here. Best of luck to you though, if you are able to humble yourself and learn to run your business more efficiently, perhaps you won't have to work all 7 days a week and can have the headspace to be a...

While he is very polite and appears to be educated, I would NEVER let him pierce me again! I had him pierce my Rook, my Tragus, and my nose and I’ve had problems with all 3 of them. I had to go on antibiotics because my Tragus got infected two separate times. My rook piercing is extremely swollen with some substance coming out of it and it has been this way for months. And finally, my nose ring randomly fell out just a few weeks after he did it. Mind you I have been consistently taking care of these piercings per his instructions. I also had a friend go there to get her belly button pierced and he pierced her with too short of a bar and it got infected. This man should not be allowed to pierce anyone period!!! I would NEVER recommend Precision Ink to anyone looking to...