I am normally not one to complain but I felt this was a poor reflection on the Aldi name. I am a stay at home mother of two and naturally being a one income household we are on a budget. I prefer to shop at Aldi over other retailers due to such low prices for great quality. Well I have to wait for my husband to get home from work so I can make it to the closest Aldi before their 8pm closing time. We live in a rural town about 30 miles out from Paducah so you are my preferred location nearest to me. That being said I found it extremely frustrating and upsetting to arrive at your Paducah, KY location last night only to find it closed two hours early!!! It was around 6:40pm when I pulled up and the parking lot was empty. I found this odd at first but thought it was mostly due to it being a Friday night and not a peak time to grocery shop. Well I walked up to the door and noticed a yellow piece of printer paper with black marker on it. The paper read, " We are closing at 6pm tonight due to the cold weather". Now yes I understand that it was 16 degrees at the time I was there with even colder wind chills but why close two hour's early for that?! Upon reading this about four other people drove up to ask what the sign read. I repeated it and we all shook our heads in frustration and found this ridiculous. Number one there was ZERO ice or snow on the ground and therefore posed no threat to driving conditions. Why would cold weather be cause to close two hours early?! It's January and therefore it's winter, you can expect it will be cold!! Due to this extreme inconvenience and honestly quite ridiculous reason to close, I was forced to shop elsewhere. Not only did this cause me to shop somewhere else but I had to spend way more than anticipated on a one income budget! I'm not sure if this was a Managers discretion situation where he/she is allowed to make those decisions for their store but it was definitely a poor reflection on the store and company! I am definitely spreading the word about this location in Paducah and my experience. I guess I should call ahead next time if the temperature drops below 20 degrees during the...
Read moreGreat place to shop for your grocery needs. All there items are reasonably priced and fairly cheap. Great place to shop at if you’re looking for cheaper priced groceries and needing to save some money or if your just crunched low on cash because of prices keeps going up on everything then AlDI’s is the place you need to start shopping at give it a try. Oh DON’T FORGET to Bring YOUR QUARTER costs .25 for a shopping cart and you can always do what my friend and i did by paying it forward leave your cart with your quarter for the next shopper that’s what we did so be nice and show some more kindness towards our neighbors our citizens it’s already tough as it is and we are all just trying to make it and to survive so show some kindness and pay it forward it made us feel good and I’m sure it will you too. DON’T FORGET to bring some GROCERY BAGS too. They do sale bags but you will have to pay for them. I highly suggest if you have any insulated bags bring them with you when you go shopping they work the bests for all the refrigerated and frozen items you buy. If you haven’t given AlDI’s a try yet then i highly suggest you give them a try....
Read moreI don’t appreciate the repeated cancellation and delay of my Instacart pickup orders, especially when I plan my day around and depend on pickup appointments, as the only parent in a home with two small children. Today is the third time this has happened in under six months. I never have this problem at any other store, period. Once again I am currently putting off other important tasks for the day because the store has no one available to complete the order when I needed it. I also consider the company’s refusal to list their phone number a blatant attempt to dodge accountability for their failures so congratulations, you get a poor review instead. I’m noticing an increase in prices coupled with staffing issues so I’m really beginning to wonder if Aldi is as ethical as I was once led to believe. I’m certainly not impressed with this location as I used to be. I’ll continue to shop here for the prices, but I no longer expect the employees to do...
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