Workers are polite for the most part, however if you have a double coated dog in the middle of shedding don't take them here. They are way to heavy handed with the furminator and hair rake. My dog went on Thursday Jan 28th, got her back she was slightly sore and shying away from being touched on her back and back legs. Well it's been 5 days and she still yelps in pain and has bald spots. I tried speaking with a manager and she said that it's just to soak they use and it's a allergic reaction. With as many times my dog has been groomed and this being the 1st time it's ever happened that she has bald spots im not accepting that it's the soap. The groomers are way to rough and need better training on how to properly do a de-shedding on a husky mix. And I've still not received another phone call from the manager after she said she would talk to the...
Read moreThey have monthly discounts from what I have noticed on some items .great way to save money here and there especially if you have reptiles or small pets. When they had their promotion going on for cheaper crickets; my leopard gecko must have though he has escaped into the wild and found a treasure trove of food. Needly to say he did his lil happy dance .at every meal .They have nice prices on the nutritional powders like vitamin d and calcium for reptiles to which is amazing otherwise I'd have to drive 40 miles or more just to find a store that would have similar products. For people that like something besides fish and reptiles they have cats that look like they need a home with rather decent prices too. Most of which tend to be rather alert and people friendly. The staff is knowledgeable and it has a relaxed but still...
Read moreOn our way home from St. Augustine to Ocala we decided to stop in to pet sense in palatka, boy was that a waste of time. We were looking at the fish, never once did any of the 4 employees standing behind the counter offer any help. When we go to find somebody, they are all gone and cannot be found. My girlfriend wondered over to the adoptable cats and fell in love with one and really wanted to adopt it to add to our fur family. We finally found someone and asked about the cat adoption process and price and she looked me dead in the face and said “I don’t know any of that information” ... wait what... by this time we are so fed up we didn’t even ask about the fish we were wanting to get so we left fishless and Catless and highly disappointed in how this place ran. We will keep our pet business out of...
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