I needed to replace my dad's recliner. Due to his age and health challenges I called the Clearwater store the night before I planned to shop. I spoke at length with Hazel, explained my dad's needs & what we were looking for. She was very knowledgeable and considerate of our needs. Hazel had several recliners lined up for dad to see, making sure that he didn't have to do alot of unnecessary walking. Hazel explained the options available at the time of purchase & made sure the product was available for delivery now. She kept us informed of delivery date & checked back to see that all went well. We had a minor issue a short time later that made it impossible for dad to use the recliner. Hazel made sure that the repair was done the next day. She provided the best customer service I've received anywhere. As for the store itself, their furniture is well made and a pleasure to shop in. I'm a repeat customer & would recommend them to anyone looking for quality...
Read moreAn update to our review from original review when we purchased our furniture.
Our sofa, loveseat and chair were held for 8 months as we were rebuilding from Hurricane Helene. Thank you Hazel and Florida Leather Gallery, we very much appreciated you support. and caring about us as customers.
All three items were delivered this past week, as promised by Hazel. The delivery crew was top notch and were very professional, delivered without a glitch,. assembled and inspected every item. Thank you.
My wife and I want to thank Hazel for her the effort she put forth through this whole process. She is one of a kind.
BTW, the furniture is amazing.
Lance and Maryann W 9/15/2025
What a wonderful experience. Working with Hazel to purchase replacement, couch, love seat and chair was a joy Very knowledgeable, professional and engaging Thank you Hazel for being so accommodating, you made tough decisions easy for a couple of hurricane victims Who lost everything Lance...
Read moreFL Leather Gallery and our sales specialist, Colleen Jeffress, went over the top to accommodate our needs. After being treated so badly by Hudson’s Furniture, we were so grateful to find top customer service and flexibility at FLG. The first couch we ordered from them did not end up being the best choice. Knowing we needed a couch in place to accommodate our charter guests, they let us continue to keep the first one they sold us in place while the second one (which was so much better for our needs) was under construction. Colleen was super helpful and truly cared about our business and our long term satisfaction. There are a lot of details to consider when choosing a couch if you want to be very happy with it for a long time. FLG has the products and the personal attention that make this end result possible. Thank you, again, FLG, and Colleen. Next time, you’ll be our...
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