Polo Ralph Lauren Factory Store — Local services in Palmetto

I had a terrible experience here on August 7, 2016. My husband and I had piles of clothes in our hands to try on, but we were still looking around. I asked a worker if he would start us a dressing room he actually said to me, "No, that's not my job." I was shocked and my husband was highly upset. We talked to the manager and she assured us she "talked" to him and apologized multiple times. We spent over $400 and while we were leaving the kid had the nerve to give us dirty looks. Mind you, we shop at Ralph Lauren often and have spent thousands of dollars in these stores. We have NEVER been treated this way in any store and especially not Ralph Lauren, I wish I had gotten his name to talk to someone higher up because he has no place working in...

Savings tip: Be sure to sign up for their emails. They DO stack discounts so you'll get a 25 to 30% additional savings on top of their in store sales.

Shipping tip: If you need a missing size, have them find it for you and they'll ship it to your house for free.

This Polo store is an outlet but they clothes they sell are of first run quality. The staff is very helpful and will go out of your way to get you what you need. I wear a lot of Polo mainly because of the very good quality and style of their clothes...in addition to the aforementioned discounts.

For guys, I find the classic fit to be way too roomy in the waist. If you have a similar issue, be sure to look for the custom fit cut. It's a big difference in...

I previously ordered a pair of pants and received them on time but didn’t notice the fit wasn’t right when I ordered them. I went in to the Polo Factory Outlet to exchange them for the right fit only to find out they don’t come in classic fit. I figured I go a size up but they were out of stock. Sierra checked other stores and made a call to find a pair. She did and set it up so that the other stores would ship them to me. I took up at least 30 minutes of her time but she was patient and pleasant. I thanked her because I really needed these pants for an outfit. She’s an amazing employee with outstanding...