Checkers — Restaurant in Georgia

I’m actually in line here right now. I came to order my food at around 5:15 and waited at the monitor for several minutes for the automated service to come on. I was also on a phone call, when the speaker didn’t come on I asked several times if I could place an order. It wasn’t until the 4th time that the manager came on with an attitude and said because I was on the phone she wouldn’t take my order. I said that nobody came on the speaker and asked yet again if I could place an order, the manager got an attitude and told me that they weren’t taking any more orders for the night. I told her if she had an attitude about working she could’ve picked a different job and she told me drive around to the window. When I got to the window she proceeded to tell me with a horrible attitude that she wasn’t taking my order because I was on the phone. I asked for the owner or the general managers information and she said she didn’t have one and that she didn’t know any information. After 10 minutes of going back and forth she said I was holding up her line and needed to move. Again asking for the owner information or when they would be here she told me a name . I asked her if she could write it down and she claimed there was no paper or pens in the building. This is the same “manager” I see several other complaints about and have had issue with in the past about her customer service. I will be filing a formal complaint with the BBB on this specific establishment. If this is the type of service you all provide, you should...

So rude, went to pick up an order for doordash and got told the order wasn’t there tried to ask them to double check maybe the system, cause I can’t proceed MY WORK if he’s not willing to cooperate, got window slammed in my face and the employee started going out thru the back door to hand out orders just to ignore me. Which made 0 sense to me cause he could’ve just been polite and said he double checked, to maybe check thru my end or something(which I did), and the order was definitely placed there. Tried again to get a hold of him thru the window and opened it myself cause I couldn’t get q hold of him any other way. But got it reslammed in face and almost took out my fingers too. Doordash tried to call them themselves and couldn’t reach them. It was just the worst customer service I’ve ever received. I’m still in disbelief. I’m not one to be judgy or anything but he definitely needs to be fired. Unprofessional. Not the first time he’s given me attitude there either, also gave me attitude once when I asked for a cup of water cause I was PREGNANT AND THIRSTY. And he replied with an attitude saying “you want me to give you a water” like as if it was a problem. ^^^dude with baby dreads and...

I came around 1:45 am on 7/30. The light skin woman with dreads was very pleasant, but the manager was very rude. The manager i am referring to is the light skinned man in the red shirt with baby dreads. Unable to hear anything at the speaker due to very heavy rain so i was forced to pull up to window. When i get to the window this gentleman proceeds to tell me that i should have placed my order at the speaker (obviously) and that i need to speak up because there is someone correctly placing their order in the headset and he cant hear me. Well he could’ve had the other person wait, like they made me wait and took my order. He was very rude, condescending, and seemed like he was on a power trip and tried to charge me an additional 50 cents for 1 honey mustard that came with my meal! This man is a walking liability and checkers should not have employees working at their establishment. He was so aggressive to the point that i was scared to eat my food not knowing what he had done to it. Avoiding this location at all costs...