Ok to start, this store is very clean, has really good prices on product, and a lot of the staff members there are really friendly. Here is why I give 2 stars. So I’ve been to this place multiple times since they have opened and I have dealt with multiple different staff members. I spend a good amount of money every time I go there (hundreds at a time at least once a month) whether it’s to play cards or buy cards. I’m not expecting anyone to remember me or anything, but one specific manager there seems to always have a bad attitude towards me the 2 times I’ve done business with him. I always try to be super friendly and polite while I’m there but never seem to get the same in return from this one specific manager. I’ve met the owner (once at TKs and once at Stomping Grounds) and he seems like a great guy. Another manager there has been decent to me while dealing with him, but nowhere near as bad as the other. No names, because I don’t want to put anyone on blast, but I really think all paying or selling customers should be treated with decency if supporting the business. Some customers are obviously treated better than others and it makes me not want to deal with specific people while there. I hate feeling this way in one of my favorite TCG shops in the LV area. Next time, if there is a next time I go if my experience is different I will raise my rating but for now, 2 stars. I most likely will just hope TKs has boxes I want to buy or do some online orders in the future… maybe. I still want to support what seems like a...
Read moreA FLGS that actually feels like a FLGS.
Lets see...
Friendly staff that actually greet you when you walk in and help you when you have questions without making you feel like you're a burden to them...Check
Product for whatever game you're looking for, including vintage packs for some games, and foreign packs for others...Check
Reasonable prices that don't make you feel like you've been ripped off and taken advantage of...Check
Stomping Grounds is a breath of fresh air in a time where many stores are taking advantage of the customer because grown adults want to ruin hobbies for children and the "That's how business works" attitude.
I've been to the new location a few times and have happily spent my money here every time. Events are also ran here, which can be found on their website, and the play space is amazing.
If you've felt burned by other shops by their lack of customer service, ridiculous pricing, and (For those of you that actually play the games you collect cards for) poor prizing, then I highly recommend checking out...
Read moreThis place is AMAZING!! Last week we were passing by and decided to check it out. When we got there the doors were locked and all of the employees were literally ready to walk out the door. However, they opened the door for us and told us the store wasn't open yet and that there were doing a soft opening this week. Super sad I turned to walk away but they asked me if we wanted to come in anyways. OMG guys this store did not disappoint!!! SOOO much to choose from. The pokemon products available did not disappoint!! Definitely check this place out asap!! They also have amazing customer service... which is super hard to find now a days. Before you leave make sure to scan the QR codes for their FB and IG pages to watch the followers update in-store almost immediately.
Thank you again guys!! We will...
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