Arbor Ridge Apartments — Local services in Park Hills

My husband and I lived at here for almost three years and moved out at the end of May. When I moved in, my husband was already living here. I brought two dogs with me and was told by the manager at that time, that the pet deposit was $500. They won’t allow you to pay with cash and they want everything paid through the portal so we waited for it to hit the portal and for whatever reason we were never charged. So imagine our surprise when we go to move out almost three years and FOUR different apartment managers later and are slapped with a $1000 pet fee after already paying $2025 to get out of our lease three months early. After speaking with the current manager about how this seemed unfair and that it’s not my fault that the previous managers were negligent, she thought it was appropriate to have an attitude with me in my own apartment during a “quarterly inspection”.

Here we are three months later being sent to collections for not only the pet fee but June rent as well when I didn’t even occupy the residence for the month of June! We moved out in May. At this point, we will be consulting with an attorney because this is pretty ridiculous. The managers here clearly don’t have a clue.

I 10/10 would NOT recommend moving here. The management is extremely poor. Save yourself the money and...

Today I went to see about looking at apartments and after seeing how the manager treated the maintenance guy, I decided it wasn't worth my time.

The maintenance guy is fantastic, they pointed me to the office and was very hard working. But after seeing how the manager treated them, and how she treated a few tenants. I decided against renting there.

The manager was poor with customer service, and was flat out rude. Plus the apartments she wanted to show me was already houses with tenants. That made me uncomfortable, so if your looking for people to rent in the future...

We had inspections today and met the new property manager. We are very sad to hear that gene is no longer going to be with us. But happy that she is moving on to better things. The complex has completely turned around while she has been here it is clean quiet, the riff-raff is gone I. Truly enjoy staying at Arbor ridge when she got here this year I was debating on moving. She's the reason that we decided to stay. I hope the new property manager is just as good. James and I...