Plato's Closet Parkersburg, WV — Local services in Parkersburg

What a awful place like honestly brought over a tote full of poplar brands, designer pants and shirts barely ever used and looks brand new but when everything else in that place looks awful with very used clothes with ripped holes, stains, and very bad quality but what I brought was very expensive clothes all together and what they take out were two designer pants and that was it and handed me 20 bucks and gave us back our tote full of clothes. This place is a joke they make fake accounts to make up their reviews it’s actually pathetic and should start considering about the community and not themselves like everything in that store is terrible and when you try to sell your barely ever worn brand new clothes they take out what’s expensive and just don’t care about the community also the “adults” who work there should honestly think about...

I will never be back not one person approached me to help when I looked completely lost,i stared at the top shelf behind the counter for 5 minutes at the cowboy boots every employee walked by saw me looking up there and not one offered to help me and they bought my items they only paid me for 3 items I walked out and read the receipt if I hadn't I would've been ripped off,so the girl argues with me about they only bought 4 items I said I know the receipt shows only 3 items she then says the receipt is wrong but then magically the 4th item was finally found under a stack of someone else's clothes and they had to pay me for the 4th item seems pretty shady to me...but I am revising my review because the store manager called me to address my concerns and offered me a gift card to try and make things right and show that they do value...

I came in about a week ago since my daughter had been wanting to check it out, and I’ll admit I wasn’t initially excited. However, turns out I liked it even more than she did! Awesome items at awesome prices. I was so happy with everything I found and the great customer service. I was in there late one night, but all the employees were still respectful and enthusiastic. Specifically, Katheryn was putting away purses, while unlocking and helping me find the perfect one (or three). Julia checked out and was very polite to my daughter while I was still purse browsing, and by the time I was finished looking she had all our items rang up and bagged. These are two of the many that made our experience awesome! I was encouraged to write a review when leaving, and it’s the least I could do! Thank you so much Platos, I wish you all the best...