Smith & Company Vintage Market — Local services in Parkersburg

I was there today when I heard something hit the floor. I overheard the customer interacting with the lady working the cash register. The worker immediately asked her how much the item was. Didn't ask her if she was ok, or if she had been cut, only the price. The customer responded with "she wasn't sure, as she was looking for the price when the the bottom fell off and hit the floor." I guess this item was a pair/set or something. Anyways, the cashier insisted she pick if she planned on buying both or just the one she broke? I kept walking around and noticed the items sitting on the front desk. It was a candle holder where a votive sits inside, but they weren't taped together, and the one that wasn't broken looked like one full piece. So if you didn't notice this, one wouldn't assume to pick up from the bottom. Then, at 30 mins to close, there was an announcement that they would be closing soon and to please finish up. At this point, I felt like the worker just wanted to go home, and I left. But the other lady went back up and was paying for the item. I honestly felt this was unacceptable due to absolutely no signage posted about "a broken item policy" I've grown up in and out of auction houses, flea markets, and antique stores. I've even dropped something from the lid not being taped on it (lid slid off when I moved it) When I asked about paying for it, the owner told me it was the vendors fault for not taping it on or listing that it wasn't sealed properly. Never once have I overheard or encountered such brashness from a business. Do better with some kindness and maybe a posted policy so customers aren't caught off guard by "are you buying that,...

This place is alot bigger than u think, must stop and look! Alot of variety from Antiques to handmade melts, soaps, boutique clothes to gravesite flowers. I think there is over 100 vendors in there. Plan at least an hour, to really look and enjoy your time shopping. Public restroom, Open Monday-Saturday 10-6pm CLOSED Sunday. Staff is amazing, if you need anything they are more than happy to help! Side note: bring a stroller if you have small ones, they do not...

I have really enjoyed shopping here. This place a a great variety of items from vintage to new and quirky stuff that you don’t find everywhere. I also enjoy the frequent refreshers that the vendors do to keep new and interesting...